Administrative Assistant - Apprenticeship (F/M)

Groupe Wiiisdom Software; Lille; Hybride; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative firm is seeking a dynamic Administrative Assistant to support various teams in a vibrant international environment. This role involves managing documentation, coordinating events, and ensuring compliance across departments. The ideal candidate will possess excellent communication skills, adaptability, and a customer service mindset. Join a forward-thinking company that values autonomy and encourages contributions at all levels, offering a flexible and remote-friendly work environment. This is a fantastic opportunity to make a significant impact while working in brand-new offices in the heart of Lille.

Prestations

Flexible work environment

Internal social events

Swile card for lunch and vouchers

Brand-new offices in Lille

Qualifications

• Excellent verbal and written communication skills are essential.
• Fluent spoken and written English is required.

Responsabilités

• Manage documentation and contracts efficiently across platforms.
• Coordinate internal events and organize travel for the CEO.

Connaissances

Communication Skills

Customer Service Orientation

Project Management

Adaptability

Formation

Experience in a Small Company

Outils

SharePoint

Documentation Management Systems

Description du poste

Wiiisdom offers agile analytics governance solutions to ensure analyticstrustsoleaders can make brighter decisions.

Who are we?

Wiiisdom is the pioneer in Analytics Governance, building no-code, enterprise-grade products for analytics and business intelligence platforms like Tableau, Microsoft Power BI, and SAP BusinessObjects.

Wiiisdom delivers automated BI testing capabilities, integrated workflows for content lifecycle management, and continuous monitoring of BI reports and dashboards, making it easy to comply with governance policies at scale.

For over 15 years, Wiiisdom's solutions have helped organizations of every type, including Fortune 100 companies, build trust in data and analytics, so leaders can confidently make data-driven decisions.

Join our team of talented individuals located around the world. Together, let’s continue to pioneer Analytics Governance and accelerate our growth!

Why do we hire?

As our company continues to innovate, we recognize the need for a dynamic individual to join our team and support various departments with both daily operations and special projects. Wiiisdom is on the lookout for an enthusiastic Administrative Assistant who is ready to make a significant impact!

What will be your mission?

Reporting directly to the Customer Success Operations & ESG Manager, you will have the opportunity to collaborate with a diverse range of teams, including Customer Success, Engineering, the People team, and General Management.

Your role will encompass a wide range of tasks within an international context.

Among various structuring projects with shifting priorities, your main responsibilities will involve administrative and supportive activities, ensuring tasks are managed efficiently and completed on time with optimal solutions.

What will you be doing?

Administrative Tasks :

1. Documentation Management: Ensure all Wiiisdom documentation is current across various platforms in response to customer requests.
2. Contract Management: Maintain organized and up-to-date contract folders in the Legal SharePoint.
3. Legal Summary Updates: Refresh summary files as needed to keep information current.
4. Compliance: Check and update compliance requirements (i.e. OFAC list).
5. Insurance Policy Organization: Keep insurance policies well-organized in the folder.
6. Expiration Monitoring: Track and follow up on insurances expiration dates to ensure timely renewals.
7. Software Renewals: Manage software renewal processes.
8. Board Meetings: Prepare and send invitations for signature to the board meetings.
9. Recruitment Scheduling: Schedule recruitment contacts with the selected candidates.

Support for Other Teams :

1. Supplier Requests: Verify requirements and ensure compliance with new supplier requests.
2. Customer Communication: Send Customer Success communication emails to customers.
3. Office Hours Invitations: Manage invitations for Wiiisdom Office Hours sessions.
4. Customer Feedback: Track customer survey responses and compile insightful reports.
5. Meeting Scheduling: Support the Engineering team by scheduling appointments with contractors and third-party providers.
6. Invoice Processing: Ensure invoices received by the Engineering team are sent to the Finance team.
7. Common spaces management: Manage purchases for shared areas, restocking and replacement if necessary; welcome service providers in the Office.

Events Organization :

1. Internal Events: Coordinate event location, flights, hotel reservations, and restaurant bookings for internal events (i.e. SKO, EKO, etc).
2. Coordinate plannings of the different departments throughout each event.
3. CEO Travel Organization: Organize flights and hotel accommodation for the CEO.

Are you?

1. Rigorous and able to handle different projects with different deadlines at the same time.
2. Easy going and adaptable to change.
3. Customer service oriented.

What do you need to have?

1. Excellent verbal and written communication skills.
2. Fluent spoken and written English.
3. Experience in a small company with a diversity of functions (nice to have).

What’s in it for you?

1. International work environment and flat organization.
2. Autonomy and support.
3. Freedom to propose improvements and being listened whatever your seniority level.
4. Flexible and remote-friendly work environment.
5. Internal social events (company-wide parties, offsite, …).
6. Brand-new offices in the heart of Lille.
7. A Swile card (for your lunch and other gift vouchers).
8. And more!

What will be the process?

If your application is successful, you will receive a first call from our Customer Success Operations & ESG Manager. If both of you wish to continue in this process of common discovery, you will then have 2 interviews where you will be able to present your best assets to your future colleagues and your future manager.