Accountant – Insurance (M / F)

Cherry Pick; Paris; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

Une entreprise innovante recherche un Comptable Paie passionné pour gérer des opérations de paie complexes. Dans ce rôle, vous serez le point de contact principal pour un portefeuille diversifié de clients, garantissant un service client exceptionnel tout en traitant les paies de manière précise et ponctuelle. Vous aurez l'opportunité de travailler dans un environnement dynamique, où votre attention aux détails et votre engagement envers l'excellence seront essentiels. Si vous aimez les chiffres et souhaitez faire une différence dans le secteur de la paie, cette position est faite pour vous.

Qualifications

• Expérience en gestion de la paie en France, avec une compréhension des responsabilités fiscales.
• Compétences avancées en Excel et bonne gestion des systèmes.

Responsabilités

• Gérer un portefeuille varié de clients en matière de paie, offrant un service client exceptionnel.
• Préparer des rapports de gouvernance mensuels et des calendriers de paie.

Connaissances

Gestion de la paie

Attention aux détails

Service client

Compétences en finance

Gestion des risques

Outils

Microsoft Excel

Description du poste

Our payroll operations are at the heart of our business, managing a portfolio of customers and ensuring the delivery of the end-to-end payroll service consistently, accurately and on time. The Payroll Accountant will work with their customer base to manage their payroll from the beginning of the payroll cycle right through to social and fiscal declarations, advising and guiding customers through the cycle on tax and social declarations and providing a best in class customer experience.

On a typical day, you’ll be…

1. Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service
2. Processing end-to-end French payrolls of various headcount and pay complexity
3. Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement
4. Preparing monthly governance reports
5. Ensuring that payroll manuals are relevant and updated regularly to reflect current processes
6. Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed
7. Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels
8. Delivering excellent customer service, responding quickly and effectively to all queries and ensuring that issues are resolved either directly or through the right escalation channels
9. Making sure that customers are fully updated and never in any doubt as to how their service is being managed
10. Making sure that any risks to service delivery are communicated quickly and realistically to the client and to the appropriate managers, and being innovative and agile in bringing solutions or mitigations to the table
11. Being honest and authentic in communicating both positive and difficult conversations
12. Being a brilliant team player, supporting colleagues across the team to ensure that customer service delivery is consistent across the department, providing help and guidance and ensuring no one is left behind

To be truly effective you will…

1. Experience in payroll in France, with a deep understanding of fiscal responsibilities
2. A passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment
3. A keen eye on the external markets in payroll to ensure compliance with tax and legislation changes
4. A genuine commitment to delivering the highest standards of customer service
5. An unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” - and motivated to follow these through to resolution
6. Really good with databases, systems and software packages, especially Microsoft Excel
7. Being action-oriented, willing to step up and be counted under pressure and seize opportunities to make things work better for both customers and colleagues