Account Manager – International Markets

RELX INC; Paris; Hybride; EUR 42 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Wellness Support

Mentorship programs

Diversity commitment

Community initiatives

Global mobility opportunities

Résumé du poste

LexisNexis, part of RELX, is seeking an Account Manager to manage a portfolio of international customers across multiple products. You will focus on account management, renewals, retention and win-back opportunities, expanding existing accounts rather than new business development.

The role emphasizes farming and long-term relationships, with responsibilities spanning negotiations, CRM maintenance and cross-functional collaboration to drive growth.

Qualifications

• Previous experience in Account Management, Inside Sales or other client-facing roles.
• Strong customer and commercial mindset.
• Excellent communication and relationship-building skills.
• Good negotiation and organisational skills.
• Ability to identify opportunities within existing accounts.
• Comfortable working in a target-driven environment.
• Fluent French and English.
• A third language is a strong advantage.

Responsabilités

• Manage and develop a portfolio of international customers.
• Build strong, long-term customer relationships.
• Drive renewals, retention, upselling and cross-selling.
• Understand customer needs and recommend LexisNexis products and solutions.
• Re-engage former customers through win-back activities.
• Present and demonstrate LexisNexis solutions when required.
• Manage commercial discussions and negotiations.
• Maintain an accurate sales pipeline and update CRM activities.
• Collaborate with internal teams to support customer needs and business growth.

Connaissances

Account management

Inside sales

Customer success

CRM tools

Negotiation

Communication

French language

English language

Outils

CRM software

Description du poste

Paris

Full time

R119574

About LexisNexis

LexisNexis is a leading global provider of legal, regulatory and business information and analytics. We combine trusted content with advanced technologies, including artificial intelligence, machine learning and natural language processing, to help professionals make better-informed decisions and work more effectively. As part of RELX, LexisNexis serves customers around the world and is driven by a mission to advance the Rule of Law. [lexisnexis.com] (https://www.lexisnexis.com/en-us/about-us/about-us.page) , [relx.com] (https://www.relx.com/our-business/market-segments/legal)

About the role

As an Account Manager at LexisNexis, you will manage and develop a portfolio of customers across international markets, working across multiple LexisNexis products and solutions.

Your main focus will be on account management, customer retention, account growth and win-back opportunities. You will develop existing accounts and reconnect with former customers who have cancelled their services.

This is primarily a farming and account management role, rather than a pure new-business development position.

Responsibilities

• Manage and develop a portfolio of international customers.

• Build strong, long-term customer relationships.

• Drive renewals, retention, upselling and cross-selling.

• Understand customer needs and recommend relevant LexisNexis products and solutions.

• Re-engage former customers through win-back activities.

• Present and demonstrate LexisNexis solutions when required.

• Manage commercial discussions and negotiations.

• Maintain an accurate sales pipeline and update CRM activities.

• Collaborate with internal teams to support customer needs and business growth.

The portfolio will cover multiple markets rather than one specific geographical territory, depending on business needs and language capabilities.

Required Profile

• Previous experience in Account Management, Inside Sales, Customer Success or another client-facing commercial role.

• Strong customer and commercial mindset.

• Excellent communication and relationship-building skills.

• Good negotiation and organisational skills.

• Ability to identify opportunities within existing accounts.

• Comfortable working in a target-driven environment.

• Comfortable using CRM and digital tools.

• Fluent French and English.

• A third language is a strong advantage, particularly Dutch, as well as German, Spanish, Italian or a Scandinavian language.

What We Offer

• Work life balance: Hybrid work, Wellness Support

• and mentorship programs aimed at enhancing your skills and market expertise.

• Commitment to Diversity: We celebrate and promote a diverse workforce as a key driver of innovation and business success.

• Community Impact: Opportunities to engage in meaningful community initiatives, focusing on education and development for disadvantaged youth.

• Global Exposure: Mobility Opportunities within RELX

Primary Location Base Pay Range: France - COMMERCIAUX PARIS €42,100 - €70,300. Total Target Cash Range: €64,800 - €108,100.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

This role is covered by the Convention Collective Nationale de l'Edition, IDCC 2121.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.