Account Manager – H/F

Malherbe Paris; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

MALHERBE PARIS, a leading creative agency, is seeking an Account Manager to join their retail design team. The role includes managing key accounts, ensuring project profitability, and collaborating with a multidisciplinary team to deliver high-quality solutions. As part of a dynamic environment, you'll bring your organizational and interpersonal skills to drive upselling strategies and meet client needs.

Qualifications

• 5+ years of experience in a similar role within an agency setting.
• Fluent in English.
• Strong analytical, synthesis, and writing skills.

Responsabilités

• Manage and develop key accounts in the cosmetics sector.
• Oversee project profitability and ensure budget compliance.
• Coordinate with creative teams from project briefing to final delivery.

Connaissances

Organizational skills

Interpersonal skills

Analytical skills

Creativity

Description du poste

At MALHERBE PARIS, our independent creative agency at the crossroads of art and commerce, is an international leader (Paris, Shanghai, and New York) in retail design, hospitality, and digital creation. We work with major global brands on design and retail strategy, including Hennessy, Dior, Sephora, L’occitane, Krug, Cartier, Mandarin Oriental, and more. For over 30 years, we have been defining the difference of French culture and imagining new shopping experiences through a creative approach rooted in elegance, innovation, and freedom of expression across various retail sectors such as hotels, restaurants, spas, cosmetics, jewelry, department stores, shopping centers, mass distribution, food & beverage, and travel retail.

To learn more, visit: https://www.instagram.com/malherbeparis/.

As an Account Manager at MALHERBE PARIS, you will be an integral part of our retail design team, reporting directly to the Creative Director. You will work closely with a multidisciplinary team of designers, interior architects, 3D artists, and art directors to manage and develop key accounts in the cosmetics sector. This role involves balancing strategic oversight, commercial management, and creative partnership to deliver solutions aligned with client needs and ambitions.

Role requirements

Project Management

• Receive project briefs, understand brand challenges and objectives, draft meeting minutes, establish strong client relationships, and manage projects according to timelines, creative direction, and technical specifications.
• Ensure proper financial management, track progress, and oversee signed quotes and purchase orders.

Client Relationship

• Coordinate with creative teams from project briefing to final delivery.
• Ensure mastery of services, adherence to deadlines, and high-quality project execution.

Commercial Management

• Monitor budgets, schedules, and project profitability, ensuring budget compliance.
• Provide commercial reporting.

Upselling

• Implement strategies to drive upselling and analyze new client needs.

Qualities & Characteristics

• 5+ years of experience in a similar role within an agency setting.
• Autonomous with strong organizational skills.
• Excellent interpersonal skills, active listening, and a collaborative mindset.
• Proactive, innovative, and curious.
• Strong analytical, synthesis, and writing skills.
• Creative, diplomatic, and dynamic.
• Fluent in English.