Account Manager for a leading SaaS company

Shanghai BSF Human Resources Co., Ltd; Paris; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading global AI-driven software platform is seeking an account manager in Paris. The role involves overseeing client orders, collaborating with various teams, and maximizing profitability through strong client relationships. Ideal candidates should have a Bachelor's degree and 3+ years of B2B account management experience, preferably in SaaS or related industries.

Prestations

Remote Work: Enjoy the flexibility of working from home.

Global Team Atmosphere: Collaborate with a dynamic team.

Positive Workplace Culture: Experience a friendly coworker environment.

Qualifications

• 3+ years B2B account management experience, ideally in SaaS or beauty industries.
• Candidates with Computer Science major or software development experience preferred.

Responsabilités

• Manage client orders, coordinate with Supply Chain and Finance.
• Foster client relationships through regular check-ins and upselling.

Connaissances

Fluent in English

Fluent in French

B2B account management

Client relationship management

Formation

Bachelor's degree in Business, Marketing, or Computer Science

Description du poste

Our client is a leading global AI-driven software platform that specializes in providing customized SaaS and app development solutions. With a focus on leveraging AI technology to drive continuous growth, our client is dedicated to delivering innovative solutions for their diverse clientele.

Position Highlights :

• Remote Work : Enjoy the flexibility of working from home.
• Global Team Atmosphere : Collaborate with a dynamic team from around the world.
• Positive Workplace Culture : Experience a friendly and relaxed coworker environment.

As an account manager, you will oversee end-to-end order fulfillment for clients, working closely with BD, Sales, and internal teams to ensure smooth post-contract executionfrom order processing and payment follow-up to delivery coordination. Drive client order profitability while nurturing long-term relationships to maximize repeat business and revenue growth.

Responsibilities

• Manage client orders by coordinating with Supply Chain, Logistics, and Finance; monitor payments and resolve order issues to ensure client satisfaction.
• Collaborate cross-functionally with BD, Sales, and internal teams to align delivery and client needs.
• Foster client relationships through regular check-ins, upselling, feedback gathering, and advocating client-driven improvements.
• Meet profitability targets, control payment risks, and analyze order data to increase account value.

Requirements

• Fluent in English and French (written / spoken); Chinese proficiency a plus; German / Italian advantageous.
• Bachelors degree or higher in Business, Marketing, Computer Science, or related fields.
• 3+ years B2B account management experience, ideally in SaaS, hardware, or beauty industries (skincare, medical aesthetics, salons / spas).
• Candidates with Computer Science major, software development, or coding experience are preferred.