Account Manager (3D Retail Point of Sale Displays), Paris

HH Global; Paris; Sur place; EUR 48 000 - 64 000; Plein temps

Résumé du poste

HH Global is seeking an Account Manager to manage and deliver client solutions across beverages POSM and 3D materials. You will work with internal teams and local partners, balancing client site work in the Paris area with home-based tasks.

Applicants should have client service experience, strong communication skills, and a proactive, growth‑oriented mindset. Role requires access to Paris offices at least twice weekly and English proficiency for resume submission.

Qualifications

• Experience delivering client solutions on site and remotely.
• Ability to manage multiple projects with strong prioritization.
• Strong written and verbal communication with stakeholders at all levels.
• Proven track record in achieving SLAs and KPIs.
• Experience in 3D POSM or related marketing materials is a plus.

Responsabilités

• Take briefs from clients with full specs, deadlines and deliver end‑to‑end projects.
• Provide technical input and brief suppliers to meet client requirements.
• Monitor projects to ensure on‑time delivery and quality, collaborating across teams.
• Prepare presentations and complete account administration and reporting.
• Deliver services that meet contracted SLAs while complying with policies.
• Identify and develop new business opportunities within existing accounts.

Connaissances

Client service management

Time management

Project management mindset

Communication skills

English proficiency

Description du poste

Join the global leader in responsible marketing activation services

At HH Global, we help the world’s most recognized brands turn their growth ideas into measurable impact through responsible marketing activation.

We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale.

With over 4,000 colleagues across more than 55 countries, you’ll join a diverse, high‑performing community, empowered to deliver sustainable, innovative solutions for our clients.

Purpose of the job

Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You'll need experience of working with clients and delivering ongoing solutions to resolve their challenges—taking ownership of various relationships and developing them further.

The areas of spend under management with this beverage client are 2D/3D Print, Point of Sale Materials (POSM) solutions and Promotional Merchandise, however, we are looking for someone who is a 3D POSM expert.

This role operates on a blended basis between the client/vendor site(s) and home as necessary. The client is based in the Paris area, and you need to be able to readily access that location.

Please submit your resume/application in English.

Key Responsibilities

• Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible.
• Offer technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service.
• Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required—collaborate across multiple teams and utilize HH Global’s full-service offering.
• Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records.
• Provide services that meet and exceed contracted SLAs while ensuring compliance with regulatory and company policies.
• Proactively identify, develop and convert new business opportunities within existing accounts, driving organic growth through strategic client engagement and value-based selling.

Knowledge, skills + experience

• Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs.
• Experience in the service lines/product areas outlined above.
• Commercial bias/understanding and the ability to manage multiple projects simultaneously through time management and prioritization skills.
• Project Management mindset—process driven with a focus on sales and business development.
• Experience in troubleshooting unexpected project issues and implementing preventative measures.
• Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority.
• Excellent English language, verbal and written.

Essential Criteria

• Must be able to access the client’s office in the Paris area at least twice a week.
• Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs.
• Experienced and knowledgeable within 3D Point of Sale Materials.

You belong in our global community

Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.

We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out to [e-mail].