Account Manager

Lemrock; Paris; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base + variable + equity (

First Account Management seat with >+?

Product that renews clients

Job summary

Lemrock seeks an Account Manager to own brand relationships from onboarding through renewal and expansion. You will drive campaign setups, monitor performance, and continuously optimize with data-driven insights.

You will report to the Head of Sales and contribute to customer playbooks, while leveraging AI tools to automate reporting and outreach. The role is based in Paris with a hybrid model and cross-functional collaboration.

Qualifications

• 2-7 years in account management in the media, adtech, digital, marketplace or e-commerce ecosystem.
• Have personally owned a portfolio of brand accounts with a renewal or growth target.
• Able to read campaign reports quickly, defend them to a marketing director, and state portfolio metrics without lookup.
• Rigorous: every account has a plan, reviews have a date, commitments tracked.
• AI-forward: you use AI tools in daily workflow and have automated parts of it.
• Professional English.

Responsibilities

• Take over each brand at signature: onboarding, campaign setup, first results.
• Own the ongoing relationship: renewals and next campaigns planned and dated.
• Meet quarterly renewal and expansion targets on your portfolio (>100 brands).
• Understand account performance and provide clear, data-driven recommendations.
• Write and execute account management playbooks with Head of Sales and CEO.
• Provide market feedback to Sales and Product teams.

Skills

Account management

Data-driven

Professional English

Campaign analysis

AI tools in workflow

Job description

Who we are

Lemrock builds the infrastructure of agentic commerce.

Tomorrow, consumers won’t just buy on e-commerce websites. They will discover, compare and purchase directly inside conversational AI interfaces like ChatGPT, Perplexity, and a growing long tail of specialized AI assistants.

For brands, this is a major shift: if they are not present in these environments, they become invisible.

Our mission: enable any brand to exist, sell and distribute in this new channel.

We raised a €7M seed round (the first in Europe on this market), with Jean-Baptiste Rudelle, founder of Criteo, on our board, and the Bpifrance DeepTech label.

Today, Lemrock is already:

• 100M+ conversations per month

• 150+ brand clients

• a $100B market structuring at high speed

The role

We are accelerating. The product works, clients renew, the market is taking shape. As our first Account Manager, you own the relationship with our brands from the moment they sign: you make their first campaign a success, you prove it with the numbers, and you grow each account from there. You report to the Head of Sales and write the customer playbooks with the Head of Sales and the CEO.

Account growth

• Take over each brand at signature: onboarding, campaign setup, first results

• Own the ongoing relationship: the next campaign is always planned, the next step always dated

• Own and exceed quarterly renewal and expansion targets on your portfolio (>100 brands today)

Customer success & performance

• Understand every account’s performance in depth: what the numbers say, why, and what to do next

• Share it with rigor: clear reporting, regular performance reviews, no surprise at renewal time

• Turn results into recommendations brands act on: budget, targeting, next campaigns

• Be the brand’s voice internally when something needs fixing, and the first to know when it is

Playbooks

• With the Head of Sales and the CEO, write the account management playbooks (onboarding, reporting cadence, renewal motion), then run them

• Automate what can be automated: AI in the reporting, the follow-up, the account research

Market feedback

• Feed what you hear from live accounts back to Sales and Product: what works, what doesn’t, what brands ask for next

Profile

Must-have

• 2-7 years in account management in the media, adtech, digital, marketplace or e-commerce ecosystem

• You have personally owned a portfolio of brand accounts with a renewal or growth target. Running campaign logistics for someone else’s accounts does not count.

• Sharp with numbers: you read a campaign report in seconds, defend it in front of a marketing director, and can tell us your portfolio size, your retention rate and your expansion figures without looking them up

• Rigorous: every account has a plan, every review has a date, every commitment is tracked

• AI-forward: you use AI tools in your daily workflow and have already automated part of it

• Professional English

A plus

• Experience with brand-side marketing / e-commerce decision-makers and media agencies

• Fluency with adtech metrics (CPM, CPC, ROAS)

• Startup or scale-up experience

What we offer

• Competitive base + attractive variable + equity (BSPCE)

• The first Account Management seat in the commercial team: >100 brands to grow from day one, the customer playbooks to write

• A product that works, clients that renew, a demanding team

• Paris 11e, on-site with up to 1 day remote per week