Account Manager

We Are: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Our team in France consists of 45 people (including 15 Account Managers) and is an integral part of our company’s global presence. We combine local expertise with our broader company vision.

As an Account Manager, you will play a substantial role in building an excellent relationship with our existing and new clients. You are an important element in the client's journey. Thanks to your expertise and your active listening, you’ll be able to help them achieve their goals.

You will work closely with the sales team and technical account management team. You will report to the Account Management Team Lead.

You Will:

• Become an expert in retargeting technologies and other RTB House products, and adapt them to specific customers’ needs;
• Provide dedicated account management to direct clients in France, respond to clients’ requests and inquiries in a professional and timely manner;
• Create retargeting strategies in multiple industries (retail, automotive, beauty, travel, energy …) based on data analysis and your own expertise;
• Consult and educate clients to ensure customer success;
• Assist customers in the process of launching ad campaigns;
• Obtain, review and process customer orders;
• Negotiate campaign business terms;
• Provide dedicated reports for our clients;
• Analyse data in order to optimise campaigns’ performance;
• Identify upsell opportunities;
• Execute customer communication – in line with standards and processes, incl. regular face to face meetings;
• Work hand in hand with Sales and Technical account management team to ensure the best results and service are delivered to the clients;
• Travelling required ~10% of time.

Main objectives:

Within 1 month since hire: Completing of onboarding program, Workramp (internal knowledge base).

Within 3 months since hire: Complete at least 3 calls with clients & one integration. Operational duties (Passport, Octopus, CRM).

Within 6 months since hire: Full autonomy on the tasks. Good understanding of campaign optimisation and internal panel. Complete 1 QBR with a client.

Within 1 year since hire: Full autonomy with advertisers, upsells of campaigns/locations/products, status checks with management.

Desired Experience:

• 3+ years of experience managing online advertising campaigns in client-facing roles within the ad-tech or e-commerce industry with a focus on performance marketing and the RTB model;
• Experience working in/within agency context would be a big advantage;
• Advanced level in excel is required; experience with analytics tools (Google Analytics, Piano, Adobe …), DSP (DV, TTD …), ad server (Adform, CM…) and tracking tools;
• Highly developed analytical and problem-solving skills;
• Ability to identify and understand customer needs and requirements, exceptional communication skills;
• University degree (preferably in the field of business, marketing, engineering or communication);
• High level of motivation and willingness to learn with high energy and positive “can do” attitude;
• Fluency in both written and spoken French and English.

We Offer:

• Competitive compensation (fixed salary and bonus), health & pension insurance (Alan), lunch vouchers (Swile), sport budget (KOBI), 50% reimbursement of a public transportation fee.
• A one-month international induction program to discover the company and master the main tasks of your job.
• A multicultural (7 different nationalities in the French team) and caring team which is the engine of our success.
• A 100% flexible mode of organisation (hybrid work model where each employee can mix remote work from home and time at the office in the Paris centre).
• Opportunity to work in one of the fastest growing companies in Europe - #46 out of 1,000 fastest growing European companies in the Financial Times #FT1000 list.
• The opportunity to learn and improve continuously: the company places the development of its employees at the heart of its strategy through internal and external training, 360° assessments, feedback culture, coaching and mentoring.

Apply now!

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