Access Services Technician - Summer 2025

VILLANOVA UNIVERSITY; Villanova; Sur place; EUR 40 000 - 60 000; Temps partiel

Résumé du poste

VILLANOVA UNIVERSITY is seeking Access Services Technicians for the Summer 2025 semester. This role involves processing library materials, providing support to the Access Services department, and maintaining a high level of customer service. Ideal candidates will demonstrate excellent communication and interpersonal skills and have experience with library systems and general office tasks.

Qualifications

• Excellent verbal and written communication skills required.
• Ability to perform repetitive tasks with accuracy.
• Experience using various hardware and software preferred.

Responsabilités

• Process library materials for Holds Pickup and check out requested materials.
• Shelve returned books and maintain the book stacks.
• Participate and contribute to library projects as assigned.

Connaissances

Communication skills

Attention to detail

Customer service experience

Outils

Windows

Mac

Web browsers

Description du poste

Access Services Technician - Summer 2025

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Access Services Technician - Summer 2025

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Posting Details

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Position Information Posting Number: 20255488V Position Title: Access Services Technician - Summer 2025 Posting Type Student Hours/week: 6-10 Eligibility: Work study preferred but open to all students Semester 2025 Summer Location Falvey Memorial Library Detailed Work Schedule Students hired into this position will not begin working until the start of the Summer 2025 semester. Number of positions: 10-12 Department: 288-Falvey Library Contact Name: Lorraine Holt Contact Phone/Extension: 610-519-4291 Position Summary Information Job Description Summary: Access Services Technicians provide support to the Access Services department of Falvey Library. Technicians are responsible for conducting the following tasks:

• Process library materials for 24/7 Holds Pickup. This includes pulling requested materials from the library stacks, checking out requested materials to patrons in the library’s ILS system, and arranging checked out materials on the pickup shelves.
• Shelve returned books and maintain book stacks. Move book carts. Lift and carry books. Search for missing books.
• Process interlibrary loan materials and update records in specialized library software and systems. Scan pages in journals and books for electronic delivery. Ship materials to other libraries via UPS software. Open incoming packages and sort contents for processing.
• Retrieve materials from local and remote locations. Perform light clerical work, routine office tasks, and run errands as directed.
• Participate and contribute to library projects as assigned by Access Services staff.

Requirements:

• Excellent verbal and written communication skills; strict attention to detail and reliability are required.
• Ability to perform repetitive tasks with great accuracy and consistency required.
• Excellent interpersonal skills; able to handle difficult situations; customer service
  experience preferred.
• Experience using hardware (laptops, pc’s, printers, scanners, mobile devices), software (Windows, Mac, web browsers, Novasis, Webmail, Blackboard), and wireless network access preferred.
• Familiarity with the library’s catalog, journals, databases and web search engines preferred.
• Cross training in multiple areas required.
• Preference will be given to students who can begin work in May and work into August.
  
  
  
  
  
  

Additional Information: Summer Library Service Hours
Monday — Thursday: 9am-5pm (May 19 – May 27)
Monday — Thursday: 9am-7pm (May 28 – July 28)
Monday – Thursday: 9am-5pm (July 29-August 14)
Monday – Friday: 9am-5pm (August 18 – 22)
Saturday and Sunday: 12pm-5pm (August 23 and 24)

All student employees must complete hiring paperwork online before they can be hired. Also, new student employees must go to the Human Resources Office in person to show original forms of employment authorization and identification required for the I-9 form.


Physical Demands Summary:

• Prolonged sitting, standing, and walking for up to 4 hours at a time; frequent bending and lifting; able to lift 30 lbs. of library materials while moving/walking; pushing and pulling a book truck (4 wheels) of library materials weighing between 50 and 100 lbs.; ability to climb several flights of stairs on an occasional basis.

Wage Rate: $11.25/hour Posting Detail Information Closing Date (11:59pm ET): Open Until Filled Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you currently a registered Villanova student?

• Yes
• No

* Are you eligible for work study?

• Yes
• No
• I don't know

* What is your availability? (days and times)

(Open Ended Question)

* Have you ever worked on campus before? If “Y”, what department and semester/year?

(Open Ended Question)

Optional Applicant Documents:

Required DocumentsOptional Documents