A330 MRTT MRO SERVICES MANAGER

TN France; La Teste-de-Buch; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking an A330 MRTT MRO Technical Services Manager to join their dynamic team in Istres. This role involves managing subcontracted activities, interfacing with various stakeholders, and ensuring high levels of customer satisfaction. With a focus on compliance and integrity, the ideal candidate will have a strong background in aeronautical engineering and extensive experience in MRO organizations. This position offers a unique opportunity to contribute to the operational success of the French Air Force's A330 MRTT fleet while working in a collaborative environment. If you're passionate about customer support and thrive in a challenging setting, this could be the perfect role for you.

Qualifications

• 10+ years experience in Part 145 or Part M in an airline/MRO.
• Familiar with Airnav and AMASIS or equivalent software.

Responsabilités

• Manage subcontracted activities and ensure compliance.
• Interface with local customers and suppliers for service improvements.

Connaissances

Aeronautical Engineering

Customer Support

Interpersonal Skills

Communication Skills

Teamwork

Negotiation (French)

Negotiation (English)

Airnav Usage

Compliance Awareness

Formation

Aeronautical Engineering Degree

EASA PART 66 AIRBUS A330 Certification

Outils

AMASIS

GSE

Description du poste

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

dd7ca06f3b25

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Job Description:

*****************************************************************************************************

A vacancy for an A330 MRTT MRO Technical Services Manager (m/f) has arisen within Airbus Defence & Space in Istres (Marseille area).

The successful candidate you will join the TASFR2 (Airbus Support Centre MRTT) department.

WARNING: this position is located in Istres (Marseille area), in Airbus Defence & Space team located on the French Air Force military base. Therefore you must be available to work full time in Istres.

Airbus Defence and Space has been contracted to deliver In-Service Support services to French Air Force for their A330 MRTT fleet.

This includes aircraft maintenance, material support and technical services, GSE, Camo & working party support.

Within the local support team of Airbus Defence & Space (TASRF2) made of about 30 persons from all disciplines mentioned above, you will report operationally to the MRTT Technical Services Manager in Istres.

Within this position, your main tasks and responsibilities will include:

• Manage all activities subcontracted to Sabena (Check, Working Party, Repaired)
• Interface with MRO ADS (Aircraft Manager), local customer, supplier....
• Provide feedback and proposals to improve customer satisfaction and Airbus DS services performance — help to implement such improvements

This position will require a security clearance or will require being eligible for clearance by the recognized authorities (SECRET – FRENCH EYES ONLY).

• Provide a filtering function both ways to avoid misinterpretations during communication between all Stakeholders
• Focal point for the activities subcontracting in accordance with the contract.
• Manage the parts and tools availability for the activities subcontracted
• Stay current on maintenance progress (Planning)
• Provide technical assessment on frequent spare parts/GSE requests that may impact aircraft availability
• Ensure that all queries are appropriately answered
• Investigate all significant System & structure in-service technical issues to collect related information and deliver these within complete and detailed Technical query
• Cross-check consistency of actions taken with FAF continued airworthiness referential
• Manage the Loading into AMASIS or other Military Information System CAMO/Part145 data following A/C check, hand-backs, working parties and ageing data associated to spare parts delivered to FAF
• Work with all Airbus Support Centre team members in accordance with Airbus code of conduct

This role could involve some travels for business (once or twice a month) in France and/or Europe and as such you must be able to travel accordingly.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

You will have the following skills and experience:

• Educated to an aeronautical engineering degree level or EASA PART 66 AIRBUS A330 rated with RR Trent 700.
• Type rating A330 would be a plus.
• At least 10 years of experience in a Part 145 or Part M in an airline and/or MRO organization.
• Expertise within Maintenance Control center would be a plus.
• Familiar with Airnav usage.
• Knowledge of AMASIS or equivalent software mandatory.
• Highly motivated by customer support.
• Good interpersonal and communication skills.
• Ability for team working in a challenging environment.
• Good personal presentation.
• Openness, dedication and team spirit.
• Negotiation level of French mandatory.
• Negotiation level of English.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space SAS

Job Description:

Un poste d'A330 MRTT MRO Technical Services Manager (h/f) est vacant au sein d'Airbus Defence & Space basé sur Istres (région de Marseille).

Le candidat retenu rejoindra le département TASFR2 (Airbus Support Center MRTT).

ATTENTION : ce poste est à situer à Istres (région de Marseille), au sein de l'équipe Airbus Defence & Space située sur la base militaire de l'Armée de l'Air française. Vous devez donc être disponible pour travailler à temps plein à Istres.

Airbus Defence and Space a été retenu pour fournir des services de support en service à l'armée de l'air française pour sa flotte d'A330 MRTT.

Cela comprend la maintenance des avions, le support matériel et les services techniques, le support GSE, Camo et les retrofits.

Work abroad

Au sein de l'équipe support locale d'Airbus Defence & Space (TASRF2) composée d'environ 30 personnes issues de toutes les disciplines mentionnées ci-dessus, vous rapporterez opérationnellement au Responsable des Services Techniques MRTT à Istres.

Au sein de ce poste, vos principales tâches et responsabilités comprendront :

• Gérer toutes les activités sous-traitées à la Sabena (Maintenance, Retrofit, Réparation)

• Interface avec MRO ADS (Aircraft Manager), client local, fournisseur....

• Fournir des commentaires et des propositions pour améliorer la satisfaction des clients et les performances des services Airbus DS - aider à mettre en œuvre ces améliorations

Ce poste nécessitera une habilitation de sécurité ou nécessitera d'être éligible à une habilitation par les autorités reconnues (SECRET – FRENCH EYES UNIQUEMENT).

Tâches et missions principales, responsabilités

• Fournir une fonction de filtrage dans les deux sens pour éviter les erreurs d'interprétation lors de la communication entre toutes les parties prenantes

• Point focal pour les activités sous-traitées conformément au contrat.

• Gérer la disponibilité des pièces et outils pour les activités sous-traitées

• Restez au courant des progrès de la maintenance (planification)

• Fournir une évaluation technique sur les demandes fréquentes de pièces de rechange/GSE pouvant avoir un impact sur la disponibilité des avions.

• S'assurer que toutes les requêtes reçoivent une réponse appropriée

• Enquêter sur tous les problèmes techniques importants du système et de la structure en service pour collecter les informations associées et les fournir dans le cadre d'une requête technique complète et détaillée.

• Recouper la cohérence des actions menées avec le référentiel de maintien de navigabilité FAF

• Gérer/Suivre le chargement dans AMASIS ou autre système d'information militaire CAMO/Part145 des données suite au contrôle A/C, aux retours, aux groupes de travail et aux données vieillissantes associées aux pièces de rechange livrées à FAF.

• Travailler avec tous les membres de l'équipe de l'Airbus Support Center conformément au code de conduite d'Airbus.

Ce rôle peut impliquer quelques déplacements professionnels (une à deux fois par mois) en France et/ou en Europe et à ce titre vous devez être capable de voyager en conséquence.

Ce travail nécessite une conscience de tout risque potentiel en matière de conformité et un engagement à agir avec intégrité, comme fondement du succès, de la réputation et de la croissance durable de l'entreprise.

Compétences requises

Vous disposerez des compétences et expériences suivantes :

• Diplômé d'un diplôme d'ingénieur aéronautique ou EASA PART 66 AIRBUS A330 certifié RR Trent 700.

• La qualification de type A330 serait un plus.

• Au moins 10 ans d'expérience dans un Part 145 ou Part M dans une compagnie aérienne et/ou une organisation MRO.

• Une expertise au sein du centre de contrôle de maintenance serait un plus.

• Familier avec l'utilisation d'Airnav.

• Connaissance d'AMASIS ou d'un logiciel équivalent obligatoire.

• Très motivé par le support client.

• Bonnes aptitudes interpersonnelles et de communication.

• Capacité à travailler en équipe dans un environnement stimulant.

• Bonne présentation personnelle.

• Ouverture, dévouement et esprit d'équipe.

• Niveau de négociation de français obligatoire.

• Niveau de négociation en anglais.

• Niveau intermédiaire d'espagnol

*****************************************************************************************************

A vacancy for an A330 MRTT MRO Technical Services Manager (m/f) has arisen within Airbus Defence & Space in Istres (Marseille area).

The successful candidate you will join the TASFR2 (Airbus Support Centre MRTT) department.

WARNING: this position is located in Istres (Marseille area), in Airbus Defence & Space team located on the French Air Force military base. Therefore you must be available to work full time in Istres.

Airbus Defence and Space has been contracted to deliver In-Service Support services to French Air Force for their A330 MRTT fleet.

This includes aircraft maintenance, material support and technical services, GSE, Camo & working party support.

Within the local support team of Airbus Defence & Space (TASRF2) made of about 30 persons from all disciplines mentioned above, you will report operationally to the MRTT Technical Services Manager in Istres.

Within this position, your main tasks and responsibilities will include:

• Manage all activities subcontracted to Sabena (Check, Working Party, Repaired)
• Interface with MRO ADS (Aircraft Manager), local customer, supplier....
• Provide feedback and proposals to improve customer satisfaction and Airbus DS services performance — help to implement such improvements

This position will require a security clearance or will require being eligible for clearance by the recognized authorities (SECRET – FRENCH EYES ONLY).

Tâches et missions principales, responsabilités

• Provide a filtering function both ways to avoid misinterpretations during communication between all Stakeholders
• Focal point for the activities subcontracting in accordance with the contract.
• Manage the parts and tools availability for the activities subcontracted
• Stay current on maintenance progress (Planning)
• Provide technical assessment on frequent spare parts/GSE requests that may impact aircraft availability
• Ensure that all queries are appropriately answered
• Investigate all significant System & structure in-service technical issues to collect related information and deliver these within complete and detailed Technical query
• Cross-check consistency of actions taken with FAF continued airworthiness referential
• Manage the Loading into AMASIS or other Military Information System CAMO/Part145 data following A/C check, hand-backs, working parties and ageing data associated to spare parts delivered to FAF
• Work with all Airbus Support Centre team members in accordance with Airbus code of conduct

This role could involve some travels for business (once or twice a month) in France and/or Europe and as such you must be able to travel accordingly.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Compétences requises

You will have the following skills and experience:

• Educated to an aeronautical engineering degree level or EASA PART 66 AIRBUS A330 rated with RR Trent 700.
• Type rating A330 would be a plus.
• At least 10 years of experience in a Part 145 or Part M in an airline and/or MRO organization.
• Expertise within Maintenance Control center would be a plus.
• Familiar with Airnav usage.
• Knowledge of AMASIS or equivalent software mandatory.
• Highly motivated by customer support.
• Good interpersonal and communication skills.
• Ability for team working in a challenging environment.
• Good personal presentation.
• Openness, dedication and team spirit.
• Negotiation level of French mandatory.
• Negotiation level of English.
• Intermediate level Of Spanish

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe G13

Experience Level:

Professional

Job Family:

Work abroad Customer Eng.&Technical Support&Services

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