6 - E-commerce Operations Manager

Cocktail & Evening Wear; France; On-site; ARS 83,647,009 - 118,499,930; Full time

Job summary

Cocktail & Evening Wear is seeking an Ecommerce Operations Manager based in Argentina to manage the end-to-end execution of e-commerce fulfillment. This role involves overseeing fulfilment partners, B2C shipping, and logistics, ensuring excellent post-purchase experiences. The candidate should have at least 5 years of e-commerce operations experience and 7 years in operations management. Daily safety protocols are in place. Join a diverse team committed to equal opportunity.

Qualifications

• 7 years of Operations Management experience preferred.
• 5 years of E-commerce Operations experience preferred.

Responsibilities

• Manage end-to-end execution of e-commerce fulfillment.
• Oversee management of fulfillment partners and B2C shipping.
• Ensure excellent post-purchase experience for customers.

Skills

Operations Management

E-commerce Operations

Job description

Location: Argentina, Australia, Canada, France, UK, US

Report to: Director of Operations

Summary: We are looking for an Ecommerce Operations Manager to be an integral member of our Operations Team. Reporting into the Head of Operations, the Ecommerce Operations Manager is responsible for managing end-to-end execution of e-commerce fulfilment. This includes management of fulfilment partners, B2C shipping and logistics, ecommerce systems, department KPIs, and key financial and performance metrics, from strategic planning stages to implementation and day to day execution. The Ecommerce Operations Manager will play a critical role in delivering an excellent post-purchase experience to our customers.

Candidate Profile and Position Requirements :

This is an on-site role; however, we adhere to safety protocols to keep all employees safe. Daily temperature checks and masks are required, and team members are working in a distanced manner throughout our warehouses, offices and recording studios.

Experience:

Operations Management: 7 years (Preferred)

E-commerce Operations: 5 years (Preferred)

DIVERSITY & EQUAL OPPORTUNITY

We are committed to recruiting, training, and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.