Underground Drills Service Standards & Tools Lead

Buffalo Tungsten; Tampere; On-site; EUR 80,000 - 110,000; Full time

Job summary

Sandvik in Tampere, Finland, is seeking a Service Standards, Templates and Tools Manager - Underground Drills to lead global templates, tools, and documentation for Underground Drills service activities. The role focuses on safe, efficient and high-quality service execution across field and workshop environments.

You will collaborate with Production Units and Engineering to prepare for new products and changes, while ensuring global standards translate into practical templates and support

Qualifications

• Several years of experience supporting Underground Drills equipment or complex mobile machinery.
• Experience developing practical service processes, standards, documentation or technical support tools.
• Ability to communicate clearly across regions and functions; fluent in English and able to travel internationally.

Responsibilities

• Define, maintain, and govern global service templates, tools, and execution assets for Underground Drills equipment and components maintenance, repair and rebuilds.
• Translate global service standards into Underground Drills specific templates, tools, and instructions for field and workshop use.
• Own and maintain service documentation, job plans, work instructions, and tooling requirements for Underground Drills services.
• Ensure service assets support safety, consistency, efficiency and quality in field and workshop activities.
• Collaborate with Production Units and Engineering to ensure readiness for new Underground Drills products and design changes.
• Define and maintain service guidelines aligned with equipment models and job types (maintenance, repair, rebuilds).
• Support Sales Areas in implementing templates and tools, and capture lessons learned for continual improvement.

Skills

Underground Drills exp

Service ops dev

Safety knowledge

Education

Degree in Mechanical, Electrical or Industrial Engineering

Job description

Sandvik in Tampere, Finland, is seeking a Service Standards, Templates and Tools Manager - Underground Drills to lead global templates, tools, and documentation for Underground Drills service activities. The role focuses on safe, efficient and high-quality service execution across field and workshop environments.

You will collaborate with Production Units and Engineering to prepare for new products and changes, while ensuring global standards translate into practical templates and support