Service Advisor

Manpower; Helsinki; On-site; EUR 26,000 - 36,000; Full time

Job summary

Nordea in Helsinki is seeking a Service Advisor to join a friendly personal banking team. The role focuses on sales-oriented customer service to help customers realise their financial goals, with support from Manpower for at least six months.

Fluency in Finnish and English is required, Swedish is a notable advantage; some studies in finance or business are helpful, and you should be near completing your studies.

Qualifications

• Experience in sales or customer service is beneficial.
• Studies in finance or business are beneficial.
• Completed or near completion of studies.
• Fluent in Finnish and English; Swedish is a plus.

Responsibilities

• The role is a sales-oriented customer service position.
• You will serve customers in a friendly and professional manner.
• Position is via Manpower for at least six months with a defined daytime schedule.

Skills

Finnish language proficiency

English language proficiency

Swedish language (advantage)

Education

Finance studies

Business studies

Near completion of studies

Job description

Nordea is the Nordic region's largest bank. We offer comprehensive banking services and serve customers digitally, wherever and whenever. Our purpose and values guide our daily work to help customers realize their dreams and needs and to promote the common good and responsible action in our communities. Read more at www.nordea.fi.

Take the first step to becoming a Service Advisor for Nordea in a friendly personal banking team at the Helsinki office - a great start to a career in financial services! Many employees have progressed to permanent roles within Nordea through this position.

We expect candidates to want to deliver excellent financial services in a goal-oriented and occasionally high-pressure environment, with resilience, flexibility, and the ability to adapt to changing situations.

The role is sales-oriented customer service; prior sales or customer service experience is advantageous. Some studies in finance or business are helpful. You should have completed or be close to completing your studies. You will serve customers in Finnish and English, and Swedish language skills are a notable advantage.

• Experience in sales or customer service is beneficial
• Studies in finance or business are beneficial
• Completed or near completion of studies
• Fluent in Finnish and English; Swedish is a plus

The job starts via Manpower for at least six months, with a 7h40m workday between 7:45 and 20:15 on weekdays; Sundays may occur.

Fixed monthly salary under the financial sector collective agreement.

For more information contact Delivery Manager Oona Criado, [e-mail].