Senior Key Account Manager - Sipoo

Arla Foods A.m.b.a; Kallbäck; On-site; EUR 69,000 - 85,000; Full time

Job summary

Arla Finland is seeking a Senior Key Account Manager to lead and grow one of its most strategic customer partnerships. You will own the commercial partnership, drive long-term growth plans and act as a trusted advisor to the customer, turning market opportunities into initiatives that boost both businesses.

You will build deep customer relationships, translate insights into measurable actions and coordinate cross-functional launches to deliver scalable value.

Qualifications

• Around 6–7 years of relevant experience in sales or account management.
• Strong commercial understanding and the ability to turn customer needs and market insights into clear plans and actions.
• Confidence in using data to identify opportunities, set priorities and support decision-making.
• Experience in senior stakeholder management and commercial negotiations.
• Collaborative working style and the ability to lead and align others without formal line-management responsibility.
• A relevant university degree.
• Full professional proficiency in Finnish and English.
• Experience in FMCG or working with major retail customers is an advantage.

Responsibilities

• Act as the voice of the customer inside Arla and bring Arla's full capabilities, expertise and innovation agenda to the customer.
• Develop and execute data-driven customer plans to drive sales, profitability and growth.
• Lead negotiations and ensure plans are translated into measurable results.
• Build deep and trusted relationships across the customer organization and proactively identify opportunities that support both the customer's and Arla's growth ambitions.
• Translate shopper, customer and category insights into initiatives that create measurable business impact.
• Coordinate cross-functional collaboration and lead key launches.
• Manage complex customer matters and escalates critical decisions when needed.

Skills

Key account mgmt

Data-driven planning

Negotiations

Stakeholder mgmt

Cross-functional leadership

University degree

Finnish & English

Education

University degree

Job description

Do you get energized by building partnerships, spotting new opportunities and turning ideas into growth?

We are looking for a Senior Key Account Manager to lead and grow one of Arla Finland's most strategic customer partnerships. In this role, you will work closely with named customers to identify new growth opportunities, create value for shoppers and consumers, and shape the future of the categories together.

You will own the commercial partnership, drive long-term growth plans and act as a trusted advisor to the customer. Together with customer and Arla colleagues, you will turn market opportunities into concrete initiatives that grow both businesses.

As a Key Account Manager you

• Act as the voice of the customer inside Arla and bring Arla's full capabilities, expertise and innovation agenda to the customer.
• Develop and execute data-driven customer plans to drive sales, profitability and growth.
• Lead negotiations and ensure plans are translated into measurable results.
• Build deep and trusted relationships across the customer organization and proactively identify opportunities that support both the customer's and Arla's growth ambitions.
• Translate shopper, customer and category insights into initiatives that create measurable business impact.
• Coordinate cross-functional collaboration and lead key launches.
• Manage complex customer matters and escalates critical decisions when needed.

We believe the right candidate combines commercial drive with genuine curiosity for the customer's business. You enjoy building relationships, challenging the status quo and creating win-win opportunities.

Pay range 6200-7600€/month. The final compensation package will be agreed upon based on the selected candidate’s background and expertise.

We hope you will bring to the role

• Around 6–7 years of relevant experience in sales or account management.
• Strong commercial understanding and the ability to turn customer needs and market insights into clear plans and actions.
• Confidence in using data to identify opportunities, set priorities and support decision-making.
• Experience in senior stakeholder management and commercial negotiations.
• A collaborative working style and the ability to lead and align others without formal line-management responsibility.
• A relevant university degree.
• Full professional proficiency in Finnish and English.
• Experience in FMCG or working with major retail customers is an advantage, but your motivation, initiative and ability to drive things forward are what matter most.

Why join us?

This is an opportunity to influence one of Finland's most important retail partnerships and make a visible impact on Arla's growth agenda. You will have significant ownership, direct customer exposure and the opportunity to work closely with senior decision-makers both internally and externally.

We're all about fostering a culture of creativity, collaboration, work-life-balance and celebration. Think of it as a crew where everyone's opinion matters, where innovation is encouraged, and where success is shared. These are best shared in person, so office days are important part of our culture.

Interested?

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.