Senior/Expert IT Analyst to Digital Platform Development team

Nordea; Helsinki; Hybrid; EUR 60,000 - 86,000; Full time

Benefits offered by this job

Hybrid working model

Diversity and inclusion

Job summary

Nordea is seeking a full-time IT Analyst for the Marketing Technology (MarTech) space. You will be part of the Digital Platform Development team, collaborating with teams in Sweden, Finland and Poland to deliver best-in-class customer communications.

The role focuses on SME for platforms like Adobe Experience Platform, Pega Next Best Action and Tealium EventStream, driving platform changes, and managing data collection tools and integrations. Hybrid work model offered in the Nordic region.

Qualifications

• Experience configuring Adobe Experience Platform and its components.
• Experience managing online data collection and forwarding tools such as Tealium EventStream and SDKs.
• Understanding APIs, JSON structure, authentication and error handling.

Responsibilities

• Act as SME for MarTech platforms (AEP, Pega Next Best Action, Tealium EventStream).
• Drive platform changes and configure for optimal customer experience.
• Manage data collection tools and deploy changes to Tealium and SDKs.

Skills

Adobe Experience Platform

Edge network

Federated Audience Composition

Data Distiller

API integrations

JSON handling

Authentication mechanisms

Error handling

Stakeholder management

Tools

Tealium EventStream

Software Development Kits

Adobe Experience Platform components

Job description

Job ID: 6262 We are looking for a full time IT Analyst to work within the Marketing Technology (MarTech) space.

About Our Team

Meet the Digital Platform Development team. Our role is to be subject matter experts in defining, configuring and developing the MarTech platform stack to provide Nordea with the best possible customer communication experience.

Our team consists of 3 product owners, 1 in Sweden, 1 in Finland and 1 in Poland as well as 3 IT analysts, 2 in Poland and 1 in Finland. The team you'll be working with on a daily basis is with the product owner in Sweden, 1 analyst in Poland and another in Finland.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

Main responsibilities in this role

• Acting as a subject matter expert and staying on top of the latest functionality for the platforms we are responsible for such as Adobe Experience Platform, Pega Next Best Action and Tealium EventStream
• Driving the implementation of platform changes and improvements and performing platform configuration to provide the best customer experience
• Managing tools for online data collection and deploying changes to them, such as Tealium and Software Development Kits

Who You Are

This is the right role for you if you've previously worked with the MarTech platform tools and wish to be at the cutting edge of its implementation in Northern Europe. You are great at stakeholder management and can evangelize an idea, are comfortable in what you know and what you don't, to inspire trust in those around you.

Your background and skills include

• Experience working with Adobe Experience Platform configuration and tools such as Edge network, Federated Audience Composition, Data Distiller and other components from the IT perspective
• Experience managing online data collection and forwarding tools such as Tealium EventStream and Software Development Kits
• Understanding and exposure to APIs and System Integrations like APIs, JSON structure and payload, Authentication Mechanisms and error handling

It would be ideal if you also

• Have a solid understanding of modern web architecture
• Know how to work with access management and user groups

What We Offer

People come here when they want to get somewhere. For some, it's to take their career to the next level. For others, it's to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

Only for candidates in Finland

A security clearance will be performed for the person selected for this position.

Only for candidates in Sweden

For union information, please contact Finansförbundet at [e-mail] or SACO at [e-mail].