Retail Keyholder

Galleria Crystal Run; Finland; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Ongoing training and mentoring

Ear-piercing training

Culture committed to improvement

Job summary

Galleria Crystal Run is looking for a Key Holder in Finland to support the Store Manager in achieving store targets and maintaining a presentable store for customers. The role requires a passion for retail and exceptional communication skills, thriving in a fast-paced environment.

With prior experience in retail or hospitality, the successful candidate will contribute to a positive team atmosphere and ensure exceptional customer service. Join us in a dynamic culture that values diversity and continuous improvement.

Qualifications

• Must be 18 years and older to apply.
• Prior experience in retail or hospitality is required.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Support the Store Manager and Assistant Store Manager.
• Ensure the store looks presentable and inviting.
• Deliver an exceptional customer experience.

Skills

Customer service

Time management

Organizational skills

Communication skills

Retail experience

Job description

Key Holder Role

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager to achieve store targets and keep the store looking presentable for our customers.

Must be 18 years and older to apply!

Our Brand

Lovisa was created out of a need for on‑trend fashion jewelry at ready‑to‑wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must‑have styles to our customers.

We are a fashion‑forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia, Lovisa launched its first store in 2010. Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, the United States, Singapore, Malaysia, South Africa, the United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise for self‑motivated and enthusiastic leaders and team members.

• Ongoing training, mentoring and support for personal and career growth.
• Ear‑piercing training.
• A culture that is committed to continuous improvement.
• Opportunity to join one of Australia’s fastest and most successful global retail brands.

What we are looking for

• Strong desire to deliver an exceptional experience to your customer.
• Strong time management and organizational skills.
• Thrives off challenge and reward.
• Prior experience working in Retail/Hospitality.
• Create a positive team environment.
• Ensure the store always looks presentable and inviting to our customers.

To be successful in this role you will have

• Prior experience for a retailer or hospitality.
• Ability to perform in a fast‑paced, high‑volume environment.
• Exceptional communication skills.
• A passion for retail and fashion.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.