Sales assistant/Stockroom employee Itis

JD Sports Fashion plc; Helsinki; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Staff Discount On JD Group and other

Pension Scheme

Personal development opportunities to

Job summary

JD Sports Fashion plc in Helsinki is seeking a motivated store team member at Itis Shopping Centre to deliver outstanding customer service, drive sales and keep the shop floor attractive. You will join a fast-paced team, assist customers with product choices, replenish stock, and support promotions, contributing to a positive shopping experience for every visitor.

Join us to help customers find what they want, share product knowledge, and be part of a friendly, high‑energy store environment at

Qualifications

• Strong communication skills required.
• Team player mindset essential.
• Confident and outgoing demeanor.
• Effective selling skills with customers.

Responsibilities

• Customer Service: Always be a team player with the customers in focus.
• Customer Service: To maintain and improve the level of customer service.
• Customer Service: To acknowledge customers and maintain awareness of needs.
• Customer Service: To direct customers to appropriate stock and alternatives when needed.
• Customer Service: To inform customers about new stock or future needs.
• Customer Service: Ensure courteous, considerate service that encourages return visits.
• Sales: To attend to and sell to as many customers as possible.
• Sales: To handle multiple customers and work with the team to ensure coverage.
• Sales: To become familiar with stock layouts and maximize sales opportunities.
• Sales: To ensure up-to-date promotions and presentation of stock.
• Sales: To call for assistance and utilise selling skills including accessories.
• Visual Merchandising: Assist in maintaining shop floor standards.
• Visual Merchandising: Keep stock clean and presentable.
• Visual Merchandising: Replenish stock levels and keep full size range on floor where possible.
• Visual Merchandising: Ensure pricing accuracy and updated displays.
• General: Comply with company rules and policies.
• General: Maintain appearance and wear staff uniform as provided.
• General: Keep stock areas and staff facilities tidy and orderly.
• General: Assist in unloading deliveries and moving stock as required.
• General: Deputize for other staff and carry out other duties as required.

Skills

Strong Communication skills

Team player mindset

Confident & Outgoing

Effective selling skills

Job description

Are you our new Team member?

Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible?

If yes, keep reading as we are looking for new team members to our store in Itis Shopping center.

Role Overview:

Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.

Customer Service

• Always be a team player with the customers in focus.
• To maintain and improve the level of customer service.
• To acknowledge customers and maintain a consistent awareness of the customers need for attention.
• To select the appropriate stock for the customer and direct to or bring alternatives as
  applicable.
• To make the customer aware of new stock or of stock that he/she may require in the
  future.
• To ensure that the standard of service given encourages the customer to return soon.
• Ensure that the customers are given courteous, considerate and responsible service.

Sales

• To attend to and sell to as many customers as possible.
• To deal with and sell to more than one customer at a time as circumstances require and work with the team to make sure all customers are attended to.
• To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
• To ensure any up to date promotion and presentation of stock is carried out as directed.
• To call for and accept assistance, as we believe in teamwork.
• To use all selling skills effectively, including the introduction of accessories.

Visual Merchandising

• Assist in maintaining standards on the shop floor.
• Keep stock clean and presentable at all times.
• Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
• Ensure that product is priced correctly.
• Keep all displays up to date.

General

• To comply with all the company rules and regulations and to work within the company policies and procedures.
• To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
• To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
• To assist in the unloading and reception of deliveries and move, condense or shelve
  stock as required.
• To deputize for other staff, work within departments, or carry out other duties as
  required.

Skills, Experience & knowledge needed

• Strong Communication skills
• Team player mindset
• Confident & Outgoing
• Effective selling skills

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Staff Discount On JD Group and other brands within the organisation
• Pension Scheme
• Personal development opportunities to learn and develop at work.