Sales assistant Itis

JD Sports Fashion plc

Helsinki

On-site

EUR 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Staff Discount On JD Group and other brands

Pension Scheme

Personal development opportunities

Job summary

A leading sportswear retailer is looking for team members for their store in Helsinki, Finland. The role involves providing exceptional customer service, assisting with sales, and maintaining visual standards on the shop floor. Ideal candidates are team-oriented, confident, and possess strong communication skills. Benefits include staff discounts, a pension scheme, and personal development opportunities. Join our team to help continue the success of the store.

Qualifications

Ability to work effectively in a team-oriented environment.
Strong customer service orientation.
Excellent communication skills.

Responsibilities

Provide excellent customer service and assist in maximizing store profitability.
Familiarize with stock layout to optimize sales opportunities.
Maintain visual merchandising standards in the store.

Skills

Strong Communication skills

Team player mindset

Confident & Outgoing

Effective selling skills

Job description

Overview

Are you our new Team member? Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible? If yes, keep reading as we are looking for new team members to our store in Itis Shopping center.

Role Overview: Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.

Customer Service

Always be a team player with the customers in focus.
To maintain and improve the level of customer service.
To acknowledge customers and maintain a consistent awareness of the customers need for attention.
To select the appropriate stock for the customer and direct to or bring alternatives as applicable.
To make the customer aware of new stock or of stock that he/she may require in the future.
To ensure that the standard of service given encourages the customer to return soon.
Ensure that the customers are given courteous, considerate and responsible service.

Sales

To attend to and sell to as many customers as possible.
To deal with and sell to more than one customer at a time as circumstances require and work with the team to make sure all customers are attended to.
To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
To ensure any up to date promotion and presentation of stock is carried out as directed.
To call for and accept assistance, as we believe in teamwork.
To use all selling skills effectively, including the introduction of accessories.

Visual Merchandising

Assist in maintaining standards on the shop floor.
Keep stock clean and presentable at all times.
Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
Ensure that product is priced correctly.
Keep all displays up to date.

General

To comply with all the company rules and regulations and to work within the company policies and procedures.
To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
To assist in the unloading and reception of deliveries and move, condense or shelve stock as required.
To deputize for other staff, work within departments, or carry out other duties as required.

Skills, Experience & knowledge needed