Remote Danish-Speaking Customer Support Agent (Greece)

WW Talents; Espoo; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Fully paid training

Comprehensive onboarding

Career development

Relocation support: 4 weeks hotel, etc

Job summary

WW Talents in Greece is seeking Danish-speaking Customer Service Agents for remote roles supporting international projects. You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries, warranties, and returns, and maintain CRM records.

The position offers €1,300 gross per month paid over 14 months, with up to 20% performance bonus. Comprehensive relocation support and structured training are provided.

Qualifications

• Danish language proficiency at C1/C2 level.
• English proficiency between B2 and C1 depending on project.
• Strong written and verbal communication skills.
• Good problem-solving and multitasking abilities.
• Customer-oriented and solution-focused approach.
• Comfortable working in a fast-paced international environment.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Danish proficiency (C1/C2)

English proficiency (B2–C1)

Communication skills

Problem solving

Customer-oriented approach

Ability to work fast-paced environment

Tools

CRM systems

Job description

WW Talents in Greece is seeking Danish-speaking Customer Service Agents for remote roles supporting international projects. You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries, warranties, and returns, and maintain CRM records.

The position offers €1,300 gross per month paid over 14 months, with up to 20% performance bonus. Comprehensive relocation support and structured training are provided.