On-Call Fashion Sales Advisor — Elevate Customer Experience

Hmgroup; Kokkola; On-site; EUR 20,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Work clothing benefit

Sports and culture benefit

H&M Incentive Program

Job summary

H&M Group in Kokkola is seeking an enthusiastic Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You'll contribute to both your own success and the success of the company by delivering outstanding service.

You will share fashion knowledge, collaborate with your team, keep the sales floor inviting, support opening and closing, and represent the brand positively in every interaction.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Ability to provide excellent customer experience in Finnish.
• Passionate about fashion and delivering an exceptional in-store experience.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service experience

Finnish language

Job description

H&M Group in Kokkola is seeking an enthusiastic Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You'll contribute to both your own success and the success of the company by delivering outstanding service.

You will share fashion knowledge, collaborate with your team, keep the sales floor inviting, support opening and closing, and represent the brand positively in every interaction.