Lead Customer Quality Engineer

g2 Recruitment; Helsinki; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

G2 Recruitment seeks a Lead Customer Quality Engineer for a major Data Centre project in Helsinki, Finland. The role is hybrid and can be filled on a permanent or freelance basis with an ASAP start.

The successful candidate will manage the customer problem-solving lifecycle and promote a proactive quality culture across international stakeholders, sales offices, and management. Strong communication and analytical skills are essential.

Qualifications

• Requires degree in engineering or technology.
• 5+ years in customer quality/quality engineering roles.
• Experience in customer-facing quality in technical environments.

Responsibilities

• Manage the customer problem-solving process from start to finish.
• Drive prevention and sustainable quality improvements.

Skills

Customer focus

Quality engineering

Root cause analysis

Stakeholder communication

Education

Degree in Engineering or Technology

Job description

G2 is looking for a Lead Customer Quality Engineer to join them for a major Data Centre project, based in Helsinki, Finland.

The role requires an experienced Customer Focused Quality Engineer to support the delivery of a large-scale data centre development. The successful candidate will be responsible for managing the customer problem-solving process from start to finish.

This is a major international client, offering the opportunity to work on a high-profile mission-critical project within one of Europe's fastest-growing sectors.

ROLE: Lead Customer Quality Engineer

START: ASAP (Q4 2026 / Q1 2027)

WORK PATTERN: Hybrid

LOCATION: Helsinki, Finland

THE CLIENT IS ABLE TO CONSIDER BOTH PERMANENT AND FREELANCE CANDIDATES

Requirements:

• Degree in a relevant field of Engineering or Technology
• More than 5 years of experience in customer quality, quality engineering, manufacturing quality, or a related field.
• Experience in customer-facing quality roles within a technical or industrial environment.
• Strong understanding of customer quality processes, continuous improvement methodologies, and quality management principles.
• Knowledge of electrical, electronic and electromechanical equipment.
• Excellent interpersonal, communication, and presentation skills.
• Strong ability to communicate effectively with customers, sales offices, management, and international stakeholders.
• Advanced problem-solving and analytical skills, with the ability to identify root causes and drive sustainable corrective actions.
• EU Passport

The role requires a confident Customer Quality Engineer who can drive problem prevention and sustainable quality improvements whilst promoting the quality culture.