Lapland Guide: Lead Magical Family Arctic Adventures

Publituris Hotelaria; Salla; Remote; EUR 20,000 - 27,000; Part time

Job summary

Publituris Hotelaria seeks a Davvi Arctic Guide to welcome guests arriving in Lapland and guide them through exciting holiday experiences, from Santa visits to snowmobile adventures. You will work with a team to ensure guests have magical, well-organised experiences, with attention to detail that preserves the Lapland magic.

Starting dates vary (November–December, early January, mid February or mid March); the role suits proactive individuals with strong English and exceptional guest-service

Qualifications

• Experience in guiding and customer service.
• Experience working with families and children.
• Excellent customer service and complaint handling.
• Ability to speak in front of large groups.
• Positive, proactive and enthusiastic demeanor.
• Fluency in spoken and written English.
• EU passport; UK applications accepted until 21.08.26.

Responsibilities

• Welcome guests and guide them through holidays in Lapland.
• Lead activities from Santa visit to snowmobile trips.
• Collaborate with team to deliver magical holiday experiences.
• Maintain attention to detail to ensure guest satisfaction.

Skills

Guest guiding

Customer service

Public speaking

Teamwork

Job description

Publituris Hotelaria seeks a Davvi Arctic Guide to welcome guests arriving in Lapland and guide them through exciting holiday experiences, from Santa visits to snowmobile adventures. You will work with a team to ensure guests have magical, well-organised experiences, with attention to detail that preserves the Lapland magic.

Starting dates vary (November–December, early January, mid February or mid March); the role suits proactive individuals with strong English and exceptional guest-service