Internal Product Specialist (m/f/x)

Avantor; Uusimaa; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

Avantor is seeking an Internal Product Specialist in Helsinki, Finland, to drive sales by delivering commercial support for laboratory equipment. The hybrid role requires weekly office visits and involves responding to inquiries, identifying customer needs, promoting solutions, and preparing competitive quotations to support growth.

The ideal candidate has a degree in chemistry or related science (MSc preferred), strong commercial acumen, and fluency in Finnish and English.

Qualifications

• Bachelor's degree in chemistry or related natural science; MSc preferred.
• Experience advising customers on technical, chemical or lab products.
• Knowledge of tender legislation is a plus.

Responsibilities

• Respond to product and application inquiries to support customers and colleagues.
• Identify customer needs and promote suitable solutions for lab equipment.
• Prepare competitive quotations and manage product-related quality feedback.

Skills

Finnish language

English language

Commercial acumen

Customer support

MS Office

ERP

CRM

Education

Degree in chemistry or related natural science; MSc preferred

Tools

MS Office

ERP

CRM

Job description

The Opportunity

As an Internal Product Specialist based in Helsinki, Finland, you will play a pivotal role in driving sales by providing commercial support to both external and internal customers within an assigned product area covering laboratory equipment.

This hybrid role requires you to visit the office once a week, offering flexibility and a dynamic work environment.

Your key responsibilities will include responding to product and application inquiries, identifying customer needs, promoting suitable solutions, preparing competitive quotations, and managing product-related quality feedback to support long-term customer satisfaction and business growth.

What We’re Looking For

• Educational Background: A degree in chemistry or a related natural science is required; a MSc level degree is preferred.


• Commercial Acumen: Proven experience in advising customers on technical, chemical, or laboratory products.


• Technical Expertise: Knowledge and/or experience in tender legislation is a plus.


• Technical Skills: Proficiency in MS Office, ERP, and CRM systems.


• Language Skills: Fluency in Finnish and English.

How You Will Thrive and Make an Impact

• Customer Support: Provide exceptional support to customers and colleagues within laboratory products.


• Quotation Management: Create, negotiate, and follow up on quotations.


• Sales Proactivity: Proactively sell the dedicated product range and cross-sell other product ranges.


• Training: Train colleagues in dedicated product ranges.


• Tender Participation: Participate in tender work, find products, and answer technical requirements.


• Market Intelligence: Follow market trends within the dedicated product range and build market intelligence.


• Marketing Activities: Participate in customer visits, exhibitions, customer events, and other marketing activities as needed.


• Collaboration: Cooperate closely with local, regional, and European colleagues within the dedicated product range.


• Additional Duties: Perform other duties as assigned.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.