Igloo Resort Guest Experience Host

KARIER; Rovaniemi; Hybrid; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Accommodation assistance

International team

Competitive salary

Year-round employment possibility

Occupational health benefits

Job summary

Arctic Career Oy is seeking cheerful receptionists for SkyView Igloo Resort in Lapland. You will be the first face guests see, handling check-ins, answering questions, and ensuring a smooth arrival experience. Prior reception or customer service experience is preferred, along with basic IT skills and knowledge of booking systems.

English is essential and other languages are a plus. The role includes accommodation support, an international team, and the possibility of year-round employment beyond

Qualifications

• Experience in reception or customer service.
• Ability to greet guests and handle inquiries with a smile.
• Good command of English; other languages are a plus.
• Basic IT skills and experience with booking systems.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Provide information about the resort and local area.
• Assist guests with requests and handle bookings and changes.

Skills

Reception experience

Customer service

English

IT basics

Booking systems

Tools

Booking systems

Job description

Arctic Career Oy is seeking cheerful receptionists for SkyView Igloo Resort in Lapland. You will be the first face guests see, handling check-ins, answering questions, and ensuring a smooth arrival experience. Prior reception or customer service experience is preferred, along with basic IT skills and knowledge of booking systems.

English is essential and other languages are a plus. The role includes accommodation support, an international team, and the possibility of year-round employment beyond