Head Waiter at Award-Winning Nordic Eatery

Sunday Morning Collection; Pyhäjärvi; On-site; EUR 35,000 - 47,000; Full time

Benefits offered by this job

Staff accommodation

Occupational healthcare

Season passes for Pyhä Ski Resort

Sustainable Travel Finland certified

Job summary

Restaurant Aihki, part of Sunday Morning Collection in Pyhätunturi, invites applications for a Head Waiter/Head Waitress to lead the front-of-house during the winter season from late November to March. You will supervise the dining room, welcome guests with warmth and coordinate service with the kitchen team.

You bring supervisory hospitality experience, a passion for Nordic cuisine and wine, excellent Finnish and English, and a commitment to creating memorable guest experiences.

Qualifications

• Previous supervisory experience in a restaurant environment, preferably in fine dining or high‑quality à la carte service.
• An excellent customer service mindset and strong interpersonal skills.
• The ability to remain organised, calm and positive under pressure.
• Strong problem‑solving skills and the ability to adapt quickly to changing situations.
• Good command of Finnish and English (additional languages are considered an advantage).
• A genuine interest in high‑quality food, wines and memorable dining experiences.
• A valid Hygiene Passport and Alcohol Serving Passport

Responsibilities

• Leading the daily front‑of‑house operations at Restaurant Aihki
• Welcoming and serving guests with professionalism and genuine warmth during breakfast, lunch and dinner service
• Supervising, training and motivating the restaurant team
• Ensuring excellent guest service and supporting upselling opportunities
• Maintaining the highest standards of food and beverage service
• Coordinating wine service and contributing to the development of wine lists and beverage recommendations together with the restaurant and kitchen teams
• Managing the wine cellar and beverage inventory together with the restaurant and kitchen teams
• Collaborating with the kitchen management in planning menus, special events and dining experiences
• Maintaining quality standards, guest satisfaction and close cooperation with the wider management team

Skills

Supervisory experience

Customer service

Organisational skills

Problem solving

Finnish language

English language

Education

Hospitality or restaurant management qualification

Relevant education in restaurant industry

Job description

Restaurant Aihki, part of Sunday Morning Collection in Pyhätunturi, invites applications for a Head Waiter/Head Waitress to lead the front-of-house during the winter season from late November to March. You will supervise the dining room, welcome guests with warmth and coordinate service with the kitchen team.

You bring supervisory hospitality experience, a passion for Nordic cuisine and wine, excellent Finnish and English, and a commitment to creating memorable guest experiences.