Global Order Specialist - Hybrid (12-Month)

Metso; Tampere; Hybride; EUR 45 000 - 60 000; Plein temps

Résumé du poste

Metso seeks a Global Order Specialist in Tampere, Finland, to join our Global Order Management team on a one-year parental leave cover. The role focuses on ensuring smooth execution of global customer orders for Metso Aggregates products and coordinating with customers and internal stakeholders worldwide.

Based in Tampere with a hybrid working model, you will report to the Manager, Global Order Management, and collaborate with sales, factories, and order offices to maintain timely communication

Qualifications

• Degree in Business Administration, International Business, Supply Chain, Engineering, or a related field.
• Experience in order management, customer service, supply chain, logistics, or a similar operational role.
• Experience working in an international business environment; manufacturing background is a plus; familiarity with ERP systems (SAP/Salesforce) is advantageous.

Responsabilités

• Manage global customer orders from receipt through execution and follow-up.
• Review incoming orders for completeness and accuracy.
• Process and maintain orders in SAP and other relevant systems.
• Coordinate order flow and delivery matters with sales, factories, and order offices.
• Communicate proactively with customers and internal stakeholders about order status, schedules, changes, and other topics.
• Provide operational support and respond to inquiries from customers and stakeholders.
• Take ownership of assigned orders and ensure issues are resolved.
• Support reliable order execution, business continuity, and high-quality customer service.
• Contribute to continuous improvement of order management processes.

Connaissances

Order management

Customer service

Problem solving

Team collaboration

English fluency

Finnish language

Formation

Degree in Business Administration or related

Outils

SAP

Salesforce

Description du poste

Metso seeks a Global Order Specialist in Tampere, Finland, to join our Global Order Management team on a one-year parental leave cover. The role focuses on ensuring smooth execution of global customer orders for Metso Aggregates products and coordinating with customers and internal stakeholders worldwide.

Based in Tampere with a hybrid working model, you will report to the Manager, Global Order Management, and collaborate with sales, factories, and order offices to maintain timely communication