Global Data Center Cluster Lead 24/7 Ops

DAYONE DATA CENTERS SINGAPORE PTE. LTD.; Lahti; On-site; EUR 90,000 - 130,000; Full time

Job summary

DayOne is building its flagship hyperscale data center campus in Lahti, Finland. As a Cluster Operations Manager, you will oversee the operational management of multiple data centers within the cluster and lead technical and operations teams to ensure reliable, 24/7 service delivery.

You will implement and maintain operational policies, manage incidents, coordinate with vendors, and drive safety, compliance, and continuous improvement initiatives while supporting growth and budget planning.

Qualifications

• Degree in Engineering, Information Technology, or a related field.
• 7–10 years of data center operations experience, including 3–5 years in a managerial role.
• Strong knowledge of data center infrastructure, including power, cooling, and network systems.
• Proven experience managing technical teams and 24/7 operational environments.

Responsibilities

• Overseeing the day‑to‑day operations of multiple data centers within the cluster.
• Ensuring uptime objectives and SLAs are met across facilities.
• Leading, mentoring, and developing operations and technical teams.
• Coordinating shift coverage for 24/7 operations and smooth handovers.
• Planning and overseeing preventive and corrective maintenance activities.
• Ensuring compliance with health, safety, and environmental requirements and maintaining audit records.
• Collaborating with customer support to deliver smart hands services and address inquiries.
• Supporting the Campus Director with initiatives to improve operational performance and growth.

Skills

Data center operations

Team leadership

24/7 operations

Vendor coordination

Power & cooling systems

Education

Bachelor's degree in Engineering or IT

Job description

DayOne is building its flagship hyperscale data center campus in Lahti, Finland. As a Cluster Operations Manager, you will oversee the operational management of multiple data centers within the cluster and lead technical and operations teams to ensure reliable, 24/7 service delivery.

You will implement and maintain operational policies, manage incidents, coordinate with vendors, and drive safety, compliance, and continuous improvement initiatives while supporting growth and budget planning.