General Manager - Quality Hotel Sveitsi

Strawberryhotels; Hyvinkää; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Opportunities for career development

25% discount on food and beverages

Four free hotel nights every year

Job summary

Strawberryhotels is looking for a passionate General Manager for Quality Hotel Sveitsi in Hyvinkää, Finland. In this role, you will ensure exceptional guest experiences, lead a talented team, and maintain high operational standards.

With at least 5 years of experience in the hotel sector, you will foster a welcoming atmosphere and achieve financial goals while promoting collaboration among staff. Enjoy dynamic workdays and career growth opportunities!

Qualifications

• At least 5 years of experience in the hotel sector or related field.
• Ability to foster a welcoming atmosphere for guests.
• Skilled in managing business operations and achieving financial goals.

Responsibilities

• Lead and motivate a hotel team providing exceptional guest service.
• Maximize occupancy and revenue while ensuring smooth hotel operations.
• Nurture a positive team environment and promote collaboration.

Skills

Service-focused leadership

Team collaboration

Financial management

Job description

At Quality Hotel™ our goal is to create a warm and welcoming place for everyone – whether it’s a family gathering, a conference or just a quiet night away. We are currently seeking a General Manager who shares our passion for delivering an excellent service that is both friendly and superb value for money for all our guests, every time.

As General Manager at Quality Hotel Sveitsi you will lead a talented and dedicated team providing guests with a genuine, considerate approach to serving guests. You will be at the heart of the hotel’s operations, ensuring that every guest’s expectations are exceeded – through exceptional service, cosy rooms and a welcoming atmosphere. You will not simply run a hotel; you will create an unforgettable experience for everyone who steps through the door.

Responsibilities

• Through warm and open leadership, ensure that guests feel welcome and staff feel appreciated.
• Ensure an excellent level of operations by maximising occupancy and revenue, making sure the hotel runs smoothly, and delivering exceptional guest experiences from check-in to check-out.
• Promote a supportive team environment and encourage collaboration, feedback, and development.
• Express the brand’s values through a friendly and reliable service that encourages repeat bookings.
• Maintain financial performance through effective budgeting and forecasts.
• Ensure guest satisfaction, whether a major conference or simply a solo traveller.

Qualifications

• A service-focused leader with at least 5 years of experience in the hotel sector or a related field.
• Someone who can nurture a warm and welcoming atmosphere that will bring a smile to our guests.
• A reliable and responsible leader who can manage the business smoothly and achieve financial goals.
• A team player who leads by example, encourages feedback, and creates a positive and collaborative atmosphere.
• As a Strawberry leader you are expected to live the culture by energizing teams and creating engaging workplaces where people love to come to work. You build bridges through relationships, collaboration, and trust. You own it by making decisions with the company's best interests in mind, setting clear goals, and holding yourself and others accountable for achieving results. You lead the way with vision and purpose, and fuel potential by maximizing individual strengths to help others reach their full potential.

Benefits

• An active and dynamic working environment where no two days are the same.
• Opportunities for career development and growth within the Strawberry group.
• Staff discounts and family rates at our 200+ hotels.
• Four free hotel nights every year.
• 25% discount on food and beverages at all our restaurants and bars.
• Sweet deals on experiences, travel, retail and lots more.

Location

All over the Nordics & Baltics – be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.