Finnish-Speaking Travel Advisor — Premium Airline

Concentrix; Oulu; On-site; EUR 26,000 - 31,000; Full time

Benefits offered by this job

Private healthcare

Free legal/financial/psychological咨询

Multisport gym card access

LinkedIn Learning access

Career development platforms

Team-building events

Job summary

Concentrix is seeking a Travel Advisor for a Nordic Premium Airline. The role involves assisting Finnish-speaking customers, handling ticket purchases, and guiding travelers through issues, with support via calls and chat.

You will build trust by delivering accurate, timely service from our Warsaw office. Fluency in Finnish (C1) and English (B2) is required, along with an enthusiastic, patient, and precise mindset.

Qualifications

• Fluent in Finnish and English at required levels.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• Highly organized and precise.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls or chat.
• Foster enduring relationships with customers.

Skills

Finnish (C1)

English (B2)

Job description

Concentrix is seeking a Travel Advisor for a Nordic Premium Airline. The role involves assisting Finnish-speaking customers, handling ticket purchases, and guiding travelers through issues, with support via calls and chat.

You will build trust by delivering accurate, timely service from our Warsaw office. Fluency in Finnish (C1) and English (B2) is required, along with an enthusiastic, patient, and precise mindset.