Finnish-Speaking Transportation Customer Expert – Greece

Mercier Consultancy MD; Finland; Presencial; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Health insurance

Training programs

13th & 14th salaries

Monthly performance bonus

Descripción de la vacante

Mercier Consultancy Group is seeking Finnish-speaking Transportation Customer Experts to support clients in Greece. The role focuses on handling logistics inquiries, route coordination, and real-time updates for international transport services. Excellent Finnish language skills and customer-focused communication are essential.

The position offers a comprehensive relocation package, paid training, and a monthly performance bonus to reward dedication and results in a dynamic mobility sector.

Formación

• Native or fluent Finnish (spoken and written) is mandatory.
• Excellent communication skills with a customer-centric mindset.
• Ability to navigate multiple software platforms while staying detail-oriented.
• Long-term growth mindset for Finnish-speaking roles in transportation.

Responsabilidades

• Serve as the primary contact for Finnish-speaking clients in international transportation.
• Resolve inquiries related to logistics, routes, and transit schedules.
• Maintain high satisfaction by providing empathetic and efficient solutions.
• Collaborate with international operations to streamline service delivery.
• Update CRM with accurate documentation and support logs.
• Monitor transportation updates to provide real-time information.
• Help improve customer service protocols in transportation.

Conocimientos

Finnish language

Communication

CRM software

Logistics

Customer support

Multitasking

Herramientas

CRM software

Descripción del empleo

Mercier Consultancy Group is seeking Finnish-speaking Transportation Customer Experts to support clients in Greece. The role focuses on handling logistics inquiries, route coordination, and real-time updates for international transport services. Excellent Finnish language skills and customer-focused communication are essential.

The position offers a comprehensive relocation package, paid training, and a monthly performance bonus to reward dedication and results in a dynamic mobility sector.