EMEA Growth & Engagement Strategy Lead

Wolt; Helsinki; Hybrid; EUR 90,000 - 140,000; Full time

Job summary

Wolt is seeking a Strategy & Operations Manager to join our EMEA Growth & Engagement team, overseeing the growth of Wolt+ and Deliveroo Plus across 40+ markets. You will identify opportunities to improve member experience, lifecycle, and subscription health, while partnering with Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance to turn insights into results.

You will own initiatives from problem framing to execution, build an experimentation roadmap with A/B

Qualifications

• 5+ years of relevant experience in strategy, operations, or consumer growth
• Strong analytical and experimentation skills with data-driven mindset
• Experience with AI-powered tools and applying them to workflows
• Ability to own initiatives from problem framing to impact

Responsibilities

• Build view of largest opportunities to improve member engagement and subscription health across EMEA.
• Understand member lifecycle end to end and translate insights into interventions.
• Own initiatives from definition through execution and results.
• Build and run an experimentation roadmap with clear hypotheses.
• Track KPIs and drive corrective actions for lifecycle levers.
• Collaborate with local and regional teams to scale proven approaches.

Skills

Strategy & Operations

Growth & Engagement

Analytical thinking

Experimentation

SQL experience

Cross-functional collaboration

AI fluency

Tools

SQL

Job description

Wolt is seeking a Strategy & Operations Manager to join our EMEA Growth & Engagement team, overseeing the growth of Wolt+ and Deliveroo Plus across 40+ markets. You will identify opportunities to improve member experience, lifecycle, and subscription health, while partnering with Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance to turn insights into results.

You will own initiatives from problem framing to execution, build an experimentation roadmap with A/B