Customer Solution Engineer, Hyvinkää

Academic Work Finland Oy; Uusimaa; On-site; EUR 60,000 - 90,000; Full time

Job summary

Academic Work Finland Oy is seeking a Customer Solution Engineer to act as a technical bridge between customers and the engineering team, combining electrical engineering knowledge with a customer‑oriented mindset to solve marine challenges.

You will work closely with the sales team to ensure customized marine solutions meet all technical, cost, and safety requirements, and you will follow projects from early engagement through delivery, including occasional site visits.

Qualifications

• Basic knowledge of electrical engineering and electrical systems.
• Fluent in English, both written and spoken.
• Experience using CAD tools such as AutoCAD or Vertex.
• Willingness to travel occasionally within Europe and visit shipyard sites.
• Strong proactive attitude and excellent communication and prioritization skills.

Responsibilities

• Translate customer needs into optimal technical specifications and solutions.
• Participate in customer meetings and provide technical and cost-related support to sales.
• Create detailed specifications for non-standard marine projects.
• Coordinate engineering schedules and delivery timelines between the supply line and the customer.
• Ensure proposed technical solutions comply with marine codes, regulations, and safety standards.
• Analyze change requirements during project delivery and propose updated solution plans.
• Conduct occasional site visits to shipyards and vessels for hands-on technical coordination.
• Conduct site surveys onboard ships for modernization projects.

Skills

Electrical systems knowledge

Fluent English

CAD tools (AutoCAD/Vertex)

Willing to travel

Communication & prioritization

Tools

AutoCAD

Vertex

SAP

Job description

About the role

In this role, you will act as a key technical bridge between the customers and the engineering team. You will combine your electrical engineering knowledge with a customer-oriented mindset to solve technical challenges. You will work closely with the sales team to ensure that customized marine solutions meet all technical, cost, and safety requirements.

You are offered
You will join a supportive, tight-knit team with a great sense of humor and highly experienced mentors. This role offers a unique opportunity to see the entire project lifecycle—from sales to delivery—while working on fascinating global marine projects.

Work tasks

As a Customer Solution Engineer, you will provide technical expertise to the sales team, understand customer needs, and transform them into optimal engineering solutions for marine vessels. Your focus will be on non-standard projects, managing the technical content from the early engagement phase through delivery.

• Translate customer needs into optimal technical specifications and solutions
• Participate in customer meetings and provide technical and cost-related support to sales
• Create detailed specifications for non-standard marine projects
• Coordinate engineering schedules and delivery timelines between the supply line and the customer
• Ensure proposed technical solutions comply with marine codes, regulations, and safety standards
• Analyze change requirements during project delivery and propose updated solution plans
• Conduct occasional site visits to shipyards and vessels for hands-on technical coordination
• Conduct site surveys onboard ships for modernization projects

We are looking for

• Basic knowledge of electrical engineering and electrical systems
• Fluent in English, both written and spoken
• Experience using CAD tools such as AutoCAD or Vertex
• Willingness to travel occasionally within Europe and visit shipyard sites
• Strong proactive attitude and excellent communication and prioritization skills

It is meritorious if you have

• Experience working in the marine, shipyard, or maritime industry
• Knowledge of SAP systems
• Familiarity with Finnish, French, Italian, or Mandarin Chinese
• Understanding of modern digital solutions

Our selection process

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

Employment relationship: Employment

Wage: Other

Number of positions: 1

Source: Job Market Finland/Työmarkkinatori

Osaamisalue: Farmasia & lääketeollisuus, Myynti & hankinta