Customer Quality Specialist - UPS & Data Center (EMEA)

Nutanix; Vantaa; On-site; EUR 45,000 - 60,000; Full time

Job summary

Nutanix in Finland seeks a Customer Quality Coordinator for our Critical Power Systems EMEA team. You will support Customer Quality Engineers with data analysis, meetings, and action tracking, collaborating with production, R&D, Sales, and service teams to resolve quality issues.

The role emphasizes strong analytical skills, proficiency in Jira and MS Office, and fluency in Finnish and English; prior experience in quality systems or SAP is a plus.

Qualifications

• Master or Bachelor in Engineering or equivalent.
• Quality-focused with customer or product quality experience.

Responsibilities

• Gather and maintain Field Quality information in Jira-based platform.
• Prepare data for meetings and capture action plans (meeting minutes).
• Liaison with Plant manufacturing and carry over of pertinent information.
• Liaison between customer quality and Sales, Customer Service, Tech support, Sustaining teams.
• Lead coordination and follow-up for retrieval of EEPS/Eprom; handle returns of parts.
• Coordinate Lab time/activities and follow up on lab investigations.
• Ensure the quality engineer has data to begin failure analysis promptly.

Skills

Finnish & English

Data analysis

Quality systems

Attention to detail

Education

Engineering degree

Tools

Jira

MS Office

ERP SAP

Salesforce

Job description

Nutanix in Finland seeks a Customer Quality Coordinator for our Critical Power Systems EMEA team. You will support Customer Quality Engineers with data analysis, meetings, and action tracking, collaborating with production, R&D, Sales, and service teams to resolve quality issues.

The role emphasizes strong analytical skills, proficiency in Jira and MS Office, and fluency in Finnish and English; prior experience in quality systems or SAP is a plus.