Customer Lead Atlassian Consultant - (Finland based)

Communardo; Hämeenlinnan seutukunta; On-site; EUR 60,000 - 90,000; Full time

Job summary

Communardo Finland seeks an experienced Atlassian consultant to own and develop the Atlassian landscape for key customers. You will lead project deliveries and plan migrations for Jira, Jira Service Management and Assets, while acting as a trusted advisor to the consulting team.

You’ll mentor junior consultants, promote best practices, and drive continuous improvement, combining technical depth with business process understanding.

Qualifications

• Solid experience with Atlassian solutions, especially Jira.
• Ability to combine technical work with business processes.
• Experience leading projects and engaging with customers and stakeholders.
• Proactive, collaborative mindset with focus on continuous improvement.
• Strong communication skills and trust-building in cross-functional teams.
• Fluent in Finnish and English, both written and spoken.

Responsibilities

• Act as technical owner and primary contact for our key customers' Atlassian environments.
• Drive development initiatives with customer stakeholders, identify opportunities for improvement, and promote efficient ways of working.
• Participate in project deliveries and development initiatives.
• Plan and lead Jira, Jira Service Management, Assets migration projects, and serve as advisor for the consulting team.
• Mentor junior consultants and promote Atlassian best practices across the organization.

Skills

Atlassian Jira

Jira Service Management

Project leadership

Customer collaboration

Mentoring

Tools

Jira Assets

Job description

Communardo Nordics consists of Communardo Finland, Communardo Sweden, Communardo Norway, and Communardo Denmark, representing the Nordic part of the Communardo Group. As part of the Communardo Group, with around 500 experts across Europe, we work smarter together with our customers and colleagues to connect people, platforms, knowledge, and data in meaningful and sustainable ways.

About The Role

• Act as the technical owner and primary point of contact for our key customers' Atlassian environments. You will be responsible for the overall Atlassian landscape of your assigned accounts, including project deliveries and the continuous development of the platform.
• Drive development initiatives in close collaboration with customer stakeholders, identify opportunities for improvement, and help organizations adopt efficient and consistent ways of working.
• In addition to strategic responsibilities, you will actively participate in project deliveries and development initiatives.
• Plan and lead Jira, Jira Service Management, Assets, and migration projects, while also serving as a role model and trusted advisor for our consulting team.
• Mentor junior consultants, develop Atlassian-related competencies across the organization, and establishing and promote best practices within our Atlassian community.

Your Profile

• Solid experience working with Atlassian solutions, particularly Jira and Jira Service Management
• A strong ability to combine technical expertise with business and process understanding
• Experience leading projects and working closely with customers and stakeholders
• A proactive and collaborative mindset, with a passion for continuous improvement
• Strong communication skills and a natural ability to build trust and share knowledge
• Fluent in Finnish and English, both written and spoken

Good Reasons to join us

• Work with experienced Atlassian experts and be part of a highly skilled team
• Have a real opportunity to influence customers’ ways of working and create tangible business value
• Grow your expertise through knowledge sharing, mentoring, and continuous learning
• Take on a role combining customer interaction, technical challenges, strategic responsibility, and leadership
• Be part of a collaborative environment where best practices and professional development are valued

Skills zu dieser Stellenanzeige: Englisch, Softwareentwicklung, service-management, Service-management, Servicemanagement, servicemanagement, Softwareentwickler, Support, support, Webentwickler, Systemingenieur, Anwendungsentwicklung, Anwendungsentwickler, Webentwicklung, softwaredevelopment, Programmierer, Servicemanager, webdeveloper, systems-engineer und Programmierung

Wichtiger Hinweis Das ist eine Anzeige des Empfehlungsbund (EBND) über Empfehlungsbund.de. Weitere wichtige Informationen zur Anzeige finden Sie unter https://www.empfehlungsbund.de/jobs/306443/customer-lead-atlassian-consultant-finland-based-in-haemeenlinna-helsinki-tampere-turku