Customer-Facing AI Solutions Engineer

Wonderful; Helsinki; On-site; EUR 95,000 - 120,000; Full time

Job summary

Wonderful in Helsinki is seeking a Forward Deployed Engineer to solve high-impact, real-world problems for enterprise customers and own work from first principles through production outcomes.

You will collaborate with customers to define workflows, design AI-driven solutions, and deploy agents that operate reliably in production, owning projects end-to-end and measuring business impact.

Qualifications

• 5+ years of software engineering or technical problem-solving roles.
• Strong fundamentals in software design and system thinking.
• Experience working across systems, integrations, and data flows.
• Comfort working directly with customers and owning ambiguous problems.
• Clear communication skills and a strong ownership mindset.
• Curiosity and interest in building AI-powered systems that work in practice.

Responsibilities

• Partner with customers to understand operational challenges and success criteria.
• Translate open-ended problems into clear technical designs and implementations.
• Build AI agents that integrate with customer systems and perform real tasks.
• Own deployments, including reliability, performance, and continuous improvement.
• Test with real data, measure outcomes, and iterate based on results.
• Collaborate with Product & Engineering to ship high-quality solutions.
• Contribute to tools, documentation, and best practices that scale customer delivery.

Skills

5+ years experience

Software design

System thinking

Cross-system data flows

Customer-facing

Ownership mindset

Curiosity in AI systems

Job description

Wonderful in Helsinki is seeking a Forward Deployed Engineer to solve high-impact, real-world problems for enterprise customers and own work from first principles through production outcomes.

You will collaborate with customers to define workflows, design AI-driven solutions, and deploy agents that operate reliably in production, owning projects end-to-end and measuring business impact.