Commercial Technical Service Assistant (Property Casualty Client Assistant)

Brown & Brown Insurance; Tampere; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

RRSP with company match

TFSA options

Mental Health & Wellness services

Paid vacation

Job summary

Brown & Brown Canada is seeking a Commercial Technical Service Assistant (Property Casualty Client Assistant) to join our Markham, Ontario team. The role covers the day-to-day administration for a book of business, policy processing, renewals, and file maintenance.

You will support client relationships, assist in renewals, and ensure adherence to brokerage guidelines, while participating in training and ongoing professional development to remain licensed and informed.

Qualifications

• 1+ years of experience in the insurance industry or a related field.
• Proficient knowledge of the Microsoft Windows environment (Word, Excel, PowerPoint).
• Able to create, edit, and merge letters, spreadsheets, labels, etc.

Responsibilities

• Handle day-to-day administrative tasks for a book of business: reviewing policies, billing notices, processing policies/endorsements, invoicing, issuing certificates of insurance and auto ID cards.
• Build courteous relationships with team, vendors, and carriers to improve client retention.
• Assist in renewals: gather renewal information, document renewal applications, prepare marketing materials and binders.
• Record renewal, sales, and insurance operations documents in the agency management system.
• Follow brokerage guidelines, policies, and procedures.
• Promote teamwork and a positive attitude; participate in training and professional development.
• Perform other duties as assigned.

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Technical Service Assistant (Property Casualty Client Assistant) to join our growing team in Markham, Ontario.

How You Will Contribute:

• Responsible for the day-to-day administrative tasks dedicated to a book of business, including but not limited to reviewing policies, billing notices, processing policies/endorsements, invoicing, issuance of certificates of insurance, and auto ID cards.

• Build courteous and successful relationships with team, vendors and carriers to improve client retention.

• Assist in the renewal process for all assigned clients as directed, including ordering updated loss information, obtaining updated information, documenting renewal applications, and preparing marketing materials and binders.

• Record renewal, sales, and insurance operations compliance documents into the agency management database, as directed.

• Follow brokerage guidelines, policies, and procedures.

• Promote teamwork, support, knowledge sharing, and a positive attitude in the department and office.

• Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.

• All other duties as assigned.

Skills & Experience to be Successful:

• 1+ years’ experience in the insurance industry, or a related field.

• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point. Able to create, edit, and merge letters, spreadsheets, labels, etc.

• Proficient knowledge of the use of office equipment (including but not limited to copy machines, printers, faxes, etc.)

Pay Range

57,500.00 - 57,500.00 Annual

Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses.

Artificial Intelligence (AI) is not used to screen, evaluate or make decisions about applicants for this position. Applications are viewed by members of our team to provide a thoughtful and human-centered hiring process.

This job posting serves as confirmation of an active and available position within our company.

Teammate Benefits & Total Well‑Being

At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces in Canada and a Best Workplace with Most Trusted Executive Teams by Great Place to Work, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified organizations in Canada.

Our programs are designed to help you thrive at work and in life.

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

• Financial Benefits: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options

• Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services

• Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself

Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.