Cloud Solutions Engineer I — Data Center & Automation

Google; Hamina; On-site; EUR 72,000 - 74,000; Full time

Job summary

Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

As part of the Scaled Solutions team, you will work with Google Server Operations and the Data Center Software teams, delivering technical and process solutions that drive operational excellence.

Qualifications

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 5 years of experience with two or more of the following: Web Technology, Data or Big Data, Systems Administration, Machine Learning, Networking, Kubernetes, Oracle, and SAP.
• 5 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience owning a full life-cycle of technical projects including design, development, maintenance, and implementing improvements.
• Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.

Responsibilities

• Diagnose and troubleshoot data center blockers and stakeholder concerns to achieve swift resolution.
• Design, improve, and iterate on internal tools, software, and automated frameworks to streamline the issue management life-cycle.
• Create standardized technical playbooks and processes that enable the Google Server Operations team to manage and resolve issues autonomously.
• Partner with Engineering and Server Operations stakeholders to investigate, identify, and fix the fundamental root causes of negative business outcomes.
• Manage project schedules and timelines while fostering engagement with various cross-functional partners and providing essential business support by participating in weekend on-call duties or assigned work shift rotations.

Skills

Web Technology

Data/Big Data

Systems Administration

Kubernetes

Networking

Oracle

SAP

Machine Learning

Java

C

C++

Python

Go

JavaScript

Shell

Education

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience

Tools

Oracle

SAP

Job description

Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

As part of the Scaled Solutions team, you will work with Google Server Operations and the Data Center Software teams, delivering technical and process solutions that drive operational excellence.