Client Coordinator

Helsingin kaupunki; Helsinki; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Housing options

Epassi Flex up to €550/year Plus lunch

City bike benefit

Staff recreation island access

Job summary

Helsingin kaupunki seeks a Client Coordinator for the Akvamariini group home at Kivelä Senior Center, starting 5 October 2026 or by agreement. The role focuses on direct resident care, supporting functioning, and developing unit operations with the supervisor and team.

Shifts vary, with emphasis on weekday mornings and possible evenings and weekend hours. We offer meaningful work, training and potential housing options, plus benefits such as Epassi Flex and a city bike.

Qualifications

• Understanding of dementia and multi-morbidity in elderly care.
• Registration with the Regional State Administrative Agency (Finland).
• Good Finnish language skills.
• Medical screening, vaccination and TB clearance may be required.

Responsibilities

• Direct resident care ~60% of time.
• Support residents' functioning and participation.
• Plan, implement and evaluate holistic client work.
• Support the team and act as supervisor when needed.

Skills

Communication skills

Collaboration

Organizational skills

Proactive attitude

Problem solving

Education

Higher education in social services or health care

Tools

Apotti system

RAI assessments

Job description

Are you looking to help develop high-quality around-the-clock care and create a meaningful daily life for residents? We are seeking a Client Coordinator for the Akvamariini group home at Kivelä Senior Center starting 5 October 2026 or by agreement. The role involves supporting residents' functioning, participation and a meaningful everyday life, and participating in developing unit operations together with a supervisor and the team. The work is practical caregiving. Shifts vary, with emphasis on weekday mornings and possible evening and weekend hours.

Responsibilities

• direct resident care (~60% of time)
• supporting residents’ functioning and participation
• planning, implementing and evaluating holistic client work
• supporting the team with your expertise and by example; acting as supervisor when needed

Requirements

• understanding of dementia and multi-morbidity in elderly care
• good communication and collaboration skills
• ability to plan, evaluate and develop operations
• solution-oriented and proactive work approach
• good organizational ability

Desirable

• strong experience in around-the-clock elderly care
• experience with Apotti patient information system
• experience with RAI assessments

Why us?

The Helsinki SOTEPE sector is home to many high-quality senior centers with a culture of genuine encounters, zest for life and staff well‑being. We offer a diverse and responsible role with excellent opportunities for professional development.

The unit is located in Oulunkylä at Oltermannintie 32, in the same premises as Kustaankartanon Senior Center.

We offer

• meaningful work with elderly people
• broad training and development possibilities
• potential housing options
• Epassi Flex up to 550 €/year plus lunch benefit
• city bike benefit
• access to the city's staff recreation island

Applications are reviewed during the application period, and interviews will be held weeks 36–37 for invited candidates. We may recruit for other upcoming Client Coordinator roles in the city; indicate interest for other vacancies in the application form.

Qualifications

• a suitable higher education degree in social services or health care
• registration with the Regional State Administrative Agency
• good Finnish language skills
• medical screening requirements (drug testing, occupational health assessment, vaccination and TB clearance)
• A police background check is required before starting employment

Additional qualifications

• Understanding of dementia and multi-morbidity in elderly care
• Good communication and collaboration skills
• Ability to plan, evaluate and develop operations
• Flexible, solution-focused and proactive work attitude
• Good organizational abilities