Account Development Consultant

Relesys; Finland; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Growth opportunity

Office culture

Lunch scheme

Homemade buns

Free beverages

Massage sessions

Job summary

Relesys is seeking an Account Development Consultant in Copenhagen to advance upsell and cross-sell opportunities within our existing client base. You will collaborate with Account Managers and Client Success Managers to map opportunities and book qualified meetings, driving growth across brands and industries.

Ideal candidates have 6+ months in outbound sales or account development, strong English, and an interest in retail or hospitality sectors.

Qualifications

• 6+ months experience in outbound sales development, account development, or a client-facing commercial role.
• B2B SaaS experience is a strong advantage.
• Fluent in English, both spoken and written.

Responsibilities

• Generate qualified upsell and cross-sell pipeline within existing client accounts using multi-channel outreach.
• Engage new stakeholders and reactivate dormant contacts, expanding footprint in each account.
• Map white space and use client insights to spot growth signals and translate into qualified conversations.
• Understand client relationships, map decision-makers, and book meetings with Account Managers/CSMs.
• Collaborate with BD Consultants, Account Managers, and CSMs to align on account health and timing.
• Share outreach insights to sharpen targeting and messaging.

Skills

Outbound sales

Account development

MEDDPICC

English fluency

Retail/hospitality knowledge

Lead qualification

Education

Bachelor’s degree in business or related field

Tools

LinkedIn

CRM tools

Job description

Job Overview

Turn our existing client base into our biggest growth engine, and kick‑start your career in account‑based sales! As a full‑time Account Development Consultant at Relesys, you will play a pivotal role in unlocking the growth potential within our existing client portfolio. Where the Business Development team focuses on opening new doors, you focus on going deeper – identifying upsell and cross‑sell opportunities across our already strong client relationships with brands such as Salling Group, COOP, Carlsberg, Vestas, Specsavers, Joe & the Juice, and many more. In this role you will work closely alongside our Account Manager and Client Success Managers, reporting to the Director of Sales based in Copenhagen. Together you will map white space, spot expansion signals, and book qualified meetings for our Account Managers and CSMs to take forward.

What You’ll Be Doing

• Generate qualified upsell and cross‑sell pipeline, and execute structured, targeted outreach to contacts within existing client accounts – across cold calling, email, and LinkedIn.
• Engage new stakeholders, reactivate dormant contacts, and expand your footprint within each account.
• Map organizational white space and use internal data and client insights to spot signals of growth potential – new departments, markets, leadership changes, or product gaps – and translate these into qualified conversations.
• Understand the current state of each client relationship, map out decision‑makers and influencers, qualify expansion opportunities, and book meetings directly with the relevant Account Manager or CSM – handing off with context and confidence.
• Partner with Business Development Consultants, Account Managers, and Client Success Managers to align on account health, priorities, and timing.
• Share insights from outreach to sharpen targeting and messaging.
• Become an expert with the Relesys solutions, our value proposition, and how different modules and use cases apply across industries.
• Stay current on trends in retail & hospitality, and connect them to product releases and roadmap to articulate ROI to existing clients.
• Own your activity metrics, pipeline targets, and weekly sales rhythm.
• Continuously improve outreach quality, conversion rates, and stakeholder mapping.

Who Are You?

• 6+ months experience in outbound sales development, account development, or a client‑facing commercial role – B2B SaaS experience is a strong advantage.
• Comfortable with proactive outreach including cold calling, and building relationships in an account‑based context – you know how to add value from the first conversation.
• Strong desire to understand clients deeply: their business, their challenges, and where Relesys can help them grow.
• Outstanding communication skills across phone, email, and LinkedIn – you engage stakeholders at multiple levels with confidence and clarity.
• Thrive in a fast‑paced, target‑driven environment and manage multiple priorities.
• Experience from or genuine interest in the retail, hospitality, or frontline workforce industries is a plus – especially if you’ve worked as a frontline employee yourself.
• Experience with MEDDPICC or Command of the Message is an advantage.
• Preferred qualification: bachelor’s degree in business, marketing, or a related field.
• Fluent in English, both spoken and written.
• Based in or near Copenhagen.

What Do We Offer?

• “Once in a lifetime” growth opportunity in an aspiring unicorn business that is expected to 5× over the next 4‑5 years backed by Private Equity fund Copilot Capital.
• Career path towards becoming a specialist within your field, Account Executive, Account Manager or similar.
• Occasional travels to Relesys global offices in line with onboarding, QBRs, company events, etc.
• A collaborative and thriving office‑first culture where team spirit and fun are at the heart of everything we do.
• Delicious lunch scheme with cake every Thursday.
• Homemade buns every Wednesday made by our lovely Piccoline.
• Free barista coffee, tea, and a fridge filled with soda.
• Massage sessions every second Monday.

When and Where Do You Start?

We are looking for a colleague to start in September 2026. We welcome applications from candidates based in or near Copenhagen.