Business Development Specialist

Reaktor Innovations Oy; Helsinki; On-site; EUR 60,000 - 90,000; Full time

Job summary

Reaktor is seeking a Business Development Specialist for its Public Sector unit. The role focuses on building long-term client relationships, moving from consulting or project work into business development and account management.

Hybrid, on-site Helsinki HQ, with strong emphasis on collaboration with experienced colleagues. You’ll run day-to-day Public Sector business and sales, engage with clients, prepare materials, and contribute to winning cases.

Qualifications

• Experience in a customer-facing role in sales, account management or as a consultant.
• Fluent in Finnish and English, with excellent writing in Finnish.
• Strong project management, organizational and documentation skills.
• Ability to build relationships with clients and internal teams.
• Willingness to learn and grow toward sales, account management and long-term client relationships.

Responsibilities

• Run day-to-day Public Sector business, accounts and sales with the team.
• Engage with clients and foster long-term relationships with clients and professionals.
• Prepare sales materials: tender documents, proposals, presentations and reference decks.
• Participate in customer meetings and present sales pitches to help win cases.
• Collaborate with partners and subcontractors to strengthen sales, staffing and delivery.
• Build capabilities toward leading selected accounts, sales cases and client relationships over time.

Skills

Customer-facing experience

Communication skills

Project management

Attention to detail

Finnish language

English language

Relationship building

Team collaboration

Job description

Are you looking to take your next step from consulting, client work or sales support into business development and account management? Want to work with a team that values teamwork, agility and long-term client relationships? At Reaktor’s Public Sector unit, we help clients tackle some of their most complex and high-impact challenges. We’re looking for a driven Business Development Specialist to join us. We are looking for someone who already has some hands-on experience from consulting, project/product management, sales or business development, and is now eager to grow toward sales, account management and long-term client relationships in the public sector. You may have worked, for example, in sales support, bid management, project management, service management, strategy or technology consulting, product ownership or a similar role where you’ve learned to work with clients, technology and design experts on complex topics. You don’t need to be a fully established sales or account lead yet. What matters most is a solid foundation to build on, strong motivation to grow in public sector business development and the ability to learn from experienced colleagues while gradually taking on more independent responsibility.

Your role

In this role, you’ll work closely with Reaktor’s Public Sector team and contribute to sales and account work from day one. Your role is important in creating successful client accounts where our people enjoy working and growing professionally. We expect you to come in with relevant experience and curiosity, and you'll learn by working closely with experienced colleagues while taking ownership from the beginning.

In practice, this means:

• Running day-to-day Public Sector business, accounts and sales together with the team.
• Engaging with clients, handling daily communications and fostering strong long-term relationships with both clients and the professionals in their teams.
• Participating in sales processes and preparing sales materials: public tender documents, proposals, presentations and reference decks. A keen eye for detail and comfort with structured documents will get you far.
• Participating in customer meetings and presenting sales pitches that help win cases.
• Collaborating with partners and subcontractors to strengthen sales, staffing and delivery efforts.
• Building your capabilities toward leading selected accounts, sales cases and client relationships over time.

What we’re looking for

• Previous experience in a customer-facing role, whether in sales, account management or as a consultant in a similar role (e.g. project manager, service manager, strategy consultant, technology consultant).
• Experience in the consulting or professional services field.
• Excellent communication and collaboration skills, willingness to work within a team environment and ability to build relationships with clients and within Reaktor.
• Strong project management skills and ability to organize your own work efficiently.
• Attention to detail and ability to create clear and structured sales materials.
• Result-oriented attitude (getting things done!) and curiosity for learning and growing in the sales field.
• Fluent in Finnish and English (written and spoken). Excellent writing skills in Finnish.
• Ability to adapt your communication style depending on the audience, whether you are working with clients, senior stakeholders, technical experts or internal teams at Reaktor.
• Experience in coordinating or leading teams, projects or workstreams is considered a plus.

This is a hybrid position, on-site presence at our HQ in Helsinki (3–4 days per week) is required.

Experience in a customer-facing role in sales, account management or as a consultant in a similar role (e.g. project manager, service manager, strategy consultant, technology consultant), Experience in the consulting or professional services field, Excellent communication and collaboration skills, Strong project management skills, Attention to detail and ability to create clear and structured sales materials, Fluent in Finnish and English (written and spoken), Ability to adapt communication style, Experience in coordinating or leading teams, projects or workstreams is a plus