(XGH05) | Technical Support Engineer

First Point Group; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a qualified L3 Technical Support Engineer in Barcelona. The role involves providing advanced technical support for optical transport networks, focusing on Nokia 1830 PSS platforms. Candidates should possess at least 5 years of experience, strong knowledge of DWDM and OTN technologies, and excellent communication skills in Spanish. This position is well-suited for individuals with a Bachelor's degree in a related field and relevant technical certifications.

Formación

• At least 5 years of experience in Level 3 technical support.
• Solid hands-on experience with Nokia 1830 PSS.
• Deep knowledge of DWDM, GMPLS, and OTN technologies.

Responsabilidades

• Provide Level 3 technical support for optical transport network incidents.
• Perform advanced configuration and maintenance of Nokia 1830 PSS platforms.
• Conduct alarm and fault analysis, implementing corrective actions.

Conocimientos

Complex troubleshooting

Performance analysis

Communication skills in Spanish

Analytical and problem-solving

Educación

Bachelor's degree in Telecommunications, Electronics, or related field

Herramientas

Nokia 1830 PSS

NFM-T

Descripción del empleo

First Point Group is partnering with one of our clients to find a highly qualifiedL3 Technical Support Engineerwith solid experience in optical transport networks, particularly onNokia 1830 PSS (Photonic Service Switch)platforms.
The ideal candidate will bring at least5 years of experiencein Level 3 technical support, with a deep understanding of DWDM, GMPLS, and OTN technologies, and a proven ability to perform complex troubleshooting, performance analysis, and coordination across engineering and operations teams.
Key Responsibilities:
Provide Level 3 technical support for optical transport network incidents and service interruptions.
Perform advanced configuration and maintenance ofNokia 1830 PSSplatforms.




Conduct alarm and fault analysis, implement corrective and preventive actions.
UseNFM-Tor similar tools for network performance monitoring and troubleshooting.
Collaborate with engineering, operations, and multi-tier support teams.
Required Qualifications:
Bachelor's degree in Telecommunications, Electronics, or related field.
Minimum of 5 years of experience in L3 technical support.
Solid hands-on experience withNokia 1830 PSS.
Deep knowledge ofDWDM, GMPLS, and OTNtechnologies.
Proficient inNFM-Tor other network management platforms.
Strong analytical and problem-solving skills.
Excellent communication skills in Spanish.
English proficiency (Intermediate to Advanced Technical Level).
Must currently reside inSpain.
Preferred Certifications:
Nokia Optical Network Certification (ONC)or equivalent.
ITIL Foundation Certification(for incident and change management).

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/217693747/xgh05-technical-support-engineer-barcelona/?utm_source=html