Working Team Leader (English-speaking) - On-site - High Tech Industry HS03

Concentrix Spain; Barcelona; Presencial; EUR 21.000 - 25.000; Jornada completa

Descripción de la vacante

A global technology and services leader in Barcelona is seeking a Team Leader Hunter. In this role, you will focus on achieving sales targets while providing excellent customer service. Candidates should be proficient in English and possess a high school diploma with sales experience preferred. This position offers a permanent full-time contract with a competitive salary and bonus structure.

Servicios

Full paid training

Career development programs

Great location in Barcelona

Formación

• Sales experience preferred.
• Ability to adapt to changes quickly.
• Ability to work as a team member or independently.

Responsabilidades

• Achieve specific sales targets and maximize sales opportunities.
• Use probing techniques to determine customer needs.
• Prepare complete and accurate work.

Conocimientos

Proficient or bilingual in English

Effective communication

Multi-tasking skills

Basic computer navigation skills

Educación

High school diploma

Descripción del empleo

Overview

Experience the power of a game-changing career

Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Team Leader Hunter in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Working Team Leader Hunter on our team, you will :

• Have 80% hunting tasks and 20% team leader task
• Achieving specific sales targets and maximizing sale opportunities on each and every call
• Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (KPIs)
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Answer billing questions by talking through components of customer accounts

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you :

• Are proficient or bilingual in English
• High school diploma with six months of sales experience preferred
• Ability to effectively communicate, both written and verbally
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Basic computer navigation skills and PC Knowledge
• Ability to work as a team member, as well as independently
• Able to rotate shifts, as needed
• Based on location and / or program, additional experience / skills may be required

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle :

• Full-time 39 hours / week permanent contract: Monday to Friday 9:30 to 18:30
• Salary 21,000 euros gross / year + up to 5,000 euros gross / year in bonus + 1,200 euros gross / year team lead function
• Great location in Barcelona
• Full paid training on the company and the project you’ll be working on
• Career development programs and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.