Work and Family Life Consultant

Strategic Resources, Inc. (SRI); Rota; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is looking for dedicated professionals to enhance the well-being of military families through the Fleet and Family Support Programs. This role involves providing essential consultation, training, and resources to active duty personnel and their families. You'll have the opportunity to make a significant impact by delivering educational programs and ensuring that all services are effectively managed. If you're passionate about supporting military families and have a background in social sciences, this position could be your next rewarding challenge.

Formación

• Bachelor's degree in social science or equivalent experience required.
• Experience in making presentations and facilitating training is essential.

Responsabilidades

• Provide a wide range of programs and services to the FFSP.
• Conduct training classes for Sailors and family members.
• Ensure all services provided are recorded in management systems.

Conocimientos

Customer Service

Oral Communication

Written Communication

Teamwork

Educación

Bachelor’s degree in social science

Equivalent experience in social science

Descripción del empleo

Fleet Family Support Programs Global Staffing Strategic Resources, Inc. (SRI) is an international, ISO 9001, 20000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical ECRC Family Readiness Coordination Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.

Overview

Commander, Navy Installations Command (CNIC) requires comprehensive services, programs, personnel and administrative support for Fleet and Family Support Programs (FFSPs) located throughout CONUS and OCONUS. The overall goal is to implement and evaluate established services and programs designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families. The primary mission of each FFSP is to assist commands in achieving operational readiness, superior performance, member retention, and a reasonable quality of life for military personnel and their families.

Tasks & Responsibilities

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties And Responsibilities

• Provide a wide range of programs and services to the FFSP
• Conduct training classes for Sailors and family members
• Provide specific information on resources available
• Work individually with clients where appropriate
• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
• Ensure all programs and services scheduled and delivered are in the automated Centralized Scheduling and metrics system in use by the FFSP
• Provide support related to disaster preparedness and response
• Provide training delivery at-sea for Return and Reunion events.
• Other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Other Skills And Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Required Skills, Education, Experience & Abilities

Education/Experience:

• Bachelor’s degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor’s degree OR Four years’ equivalent experience
• Experience making presentations and facilitating training for large and small groups