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An established industry player is seeking a Warehouse Management Software Consultant to enhance client relationships and lead project management within the Supply Chain Solutions department. This role emphasizes client interaction, project delivery, and ensuring economic performance. The ideal candidate will have a Master's degree in logistics and over three years of project management experience, with a strong focus on WMS solutions. Join a dynamic team where your skills in negotiation, documentation, and relationship management will be pivotal in driving success and client satisfaction.
Do you want to develop your career in a software company that is stable among the leading players in its sector? Do you enjoy being in contact with clients and sharing your knowledge? Come and discover our warehouse management software!
Reflex Logistics Solutions, a software and technology company for the supply chain belonging to the multinational Hardis Group, is looking for a warehouse management software (WMS) consultant to join our Supply Chain Solutions department in Madrid. Our department offers comprehensive solutions to improve the execution of our clients' supply chains. The modular software package Reflex has clients worldwide, and Gartner positions its WMS Reflex among the leaders in Europe.
As a point of contact, you will be key with clients and within your Business Unit. The Project Manager is responsible for the contractual commitments made with the client, as well as the economic performance (quality, delivery deadlines, budget, and profitability, client satisfaction) of the projects delivered by the teams under their responsibility. You will oversee the delivery of the project in technical and human terms, respecting delivery deadlines and cost requirements, and control the relationship with the client in relation to the Sales Engineers. You will play a key role in representing Hardis to its clients.
Main functions :
Define and control the service commitments of projects (scope, cost, time, quality).
Prepare and manage Steering committee : validation of presentations and reports (drafting these if necessary).
Formal education : 4 or 5-year higher education diploma, Master's degree in logistics preferred.
Languages : Fluent English (spoken and written), French desirable.
Desired experience : More than 3 years in project management and team management, knowledge in logistics, knowledge of WMS / SOA (desired).
Key skills : Ability to create, manage, and maintain relationships with clients and suppliers; understand the environment and issues of clients; be able to structure and write project documentation (specifications, procedures, proposals, reports, etc.); act with vision and motivate; implement a project methodology and carry out the operational management of a project; be able to negotiate (arguments, presentation, calmness, closure); support and develop people; be able to influence and guide; English essential, French valuable. Experience in implementing WMS, especially Reflex WMS, will be valued. Your adaptability, service mindset, autonomy, proactivity, and interpersonal skills will be important assets for your development in the company.
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