Wine Telesales Representative

Confidential employer; Palma; Presencial; EUR 9300 - 11.000; A tiempo parcial

Descripción de la vacante

Confidential employer in Palma de Mallorca seeks a Wine Telesales Representative to join the commercial sales team. You will conduct outbound and inbound calls for wine products, advise customers on selections, guide orders, and keep accurate customer records.

The role is part-time (25 hours/week), Monday to Friday 10:00–14:00, with immediate incorporation. Salary is 915 EUR gross per month under the Telemarketing Collective Agreement, located at Polígono Son Castelló.

Formación

• Fluent, castellano-level Spanish required for telephone-based role.
• Minimum 9 months of verifiable experience in direct sales or customer advisory positions.
• Immediate availability to join the Palma workplace.
• Additional language capabilities are considered an asset.
• Formal training in customer service or professional sales techniques is valued.

Responsabilidades

• Conduct outbound and inbound telephone sales calls for wine products.
• Advise customers on wine selections and answer product availability questions.
• Guide clients through the ordering process and ensure clear, friendly communication.
• Record customer details, manage files, and handle order administration.

Conocimientos

Fluent Spanish

Direct sales

Telemarketing

Immediate availability

Additional languages a plus

Descripción del empleo

Are you passionate about active customer service and commercial outreach? A company in Palma is currently looking for a motivated Wine Telesales Representative to join their commercial sales team. Based in the Polígono Son Castelló business area in Palma de Mallorca, this position offers you the opportunity to work in the specialized wine sector with convenient morning hours and immediate incorporation.

Key Responsibilities

• Conducting outbound and inbound telephone sales calls for specialized wine products.
• Advising customers on wine selections and answering questions regarding product availability.
• Guiding clients through the ordering process and ensuring clear, friendly communication.
• Recording customer details, managing customer files, and handling order administration.

Profile Requirements

• Fluent command of Spanish (castellano dominio is essential for this telephone-based role).
• A minimum of 9 months of verifiable experience in direct sales or customer advisory positions, such as retail store clerk, telemarketer, or sales representative.
• Immediate availability to join the workplace in Palma.
• Additional language capabilities are considered an asset.
• Formal training or background in customer service or professional sales techniques is also highly valued.

Working Conditions

• An indefinite employment relationship (contrato fijo discontinuo / indefinido).
• Part‑time commitment of 25 hours per week, running Monday to Friday from 10:00 to 14:00, keeping your afternoons and weekends free.
• A gross salary of 915 euros per month for 25 hours per week, regulated under the Telemarketing Collective Agreement (Convenio Telemarketing).
• Convenient workplace located in Palma at Polígono Son Castelló.