Web Content Specialist (They/She/He)

TN Spain; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una empresa innovadora está buscando un Especialista en Contenido Web y Comunicaciones para unirse a su equipo en Barcelona. Este emocionante puesto ofrece la oportunidad de crear contenido atractivo que conecte con los mensajeros y colabore con equipos diversos. En un entorno dinámico y de alta intensidad, tendrás la responsabilidad de gestionar la comunicación y asegurar que el contenido sea relevante y adaptado a diferentes mercados. Si tienes pasión por la comunicación y deseas hacer un impacto significativo, esta es la oportunidad perfecta para ti.

Formación

• Experiencia previa de al menos 2 años como especialista en comunicación.
• Dominio total del inglés y deseable español u otro idioma.

Responsabilidades

• Desarrollar contenido atractivo para la comunicación con los mensajeros.
• Coordinar con equipos de localización para adaptar el contenido a diferentes mercados.

Conocimientos

Comunicación efectiva

Redacción de contenido

Gestión de proyectos

Adaptación cultural

Revisión y edición

Educación

Licenciatura en Comunicación o campo relacionado

Herramientas

Herramientas de localización

Descripción del empleo

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Web Content Specialist (They/She/He), Barcelona

Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Description:

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

• We have an ‘office-first’ culture and we place collaboration at the center of everything we do!
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
• We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good.

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Are you a master of communication, with a talent for crafting engaging content? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you at Glovo! As our Courier Web and Comms Content Specialist, you’ll have the chance to create compelling content that resonates with our couriers, collaborate with diverse teams, and manage localization needs. Ready to take on a new challenge and make an impact? Join us on this exciting ride at Glovo!

THE JOURNEY

• Develop engaging and informative content for courier communications, serving as templates for courier support interaction;
• Ensure all content remains updated and relevant by regularly reviewing and updating existing materials;
• Coordinate with localization teams to ensure content is effectively translated and adapted for different markets and languages within our courier cluster;
• Work closely with our legal team to ensure all communication materials comply with relevant laws, regulations, and company policies. Serve as a point of contact for legal review and approval of communication content;
• Coordinate content-related tasks with other departments;
• Gather feedback from local teams and stakeholders to improve content quality and effectiveness continuously;
• Collaborate closely with the LiveOps Content team to accurately represent and execute the department's communication strategy through content creation;
• Work closely with the UX team to ensure that content aligns with the messaging and tone of voice within the app, enhancing the overall user experience;

WHAT YOU WILL BRING TO THE RIDE

• Full verbal and written proficiency in English;
• Proficiency in Spanish or another language is highly desirable;
• Previous working experience as a communications specialist for at least 2 years;
• Proven experience and knowledge in copywriting, proofreading, and editing;
• Significant experience managing support content/copies for a large customer-facing entity;
• Significant experience with project and stakeholder management – the capability to understand the content impact;
• Experience with localization providers and localization services/tools;
• Be a self-starter who can identify needs and move swiftly to address them;

Individuals representing diverse profiles, encompassing various ethnicities and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?