VXLAN Network Operator

T-Systems Iberia; Granada; Presencial; EUR 35.000 - 60.000; Jornada completa

Descripción de la vacante

A leading company in telecommunication technology is seeking a network engineer to manage escalations and incidents in their cloud infrastructure. The role involves substantial collaboration with cross-functional teams and offers a dynamic environment for personal growth. The ideal candidate will possess strong technical skills in network systems and a desire to innovate within the industry.

Servicios

Flexible compensation including health insurance and meal vouchers

Continuous training and certifications

More than 26 vacation days per year

Free services: doctors, physiotherapists, psychologists

100% salary in case of sick leave

Formación

• Strong knowledge of network infrastructure, especially Juniper and Cisco.
• Ability to perform root cause analysis and develop effective solutions.
• Willingness to stay updated with industry trends.

Responsabilidades

• Handle and resolve incidents escalated from first-line support.
• Identify recurring issues and collaborate on solutions with automation developers.
• Conduct Acceptance Tests and support installation of network equipment.

Conocimientos

Network infrastructure

Troubleshooting

Automation

Communication

Agile methodologies

Herramientas

Jira

Zabbix

Netscout

Descripción del empleo

To ensure the stability and efficiency of DT-Techniks cloud infrastructure (BM4X), we are seeking qualified personnel. They will be responsible for 2nd-level incident and problem management, working closely with our internal first-line on-site support DT-ISP / FOPS and the developers of network automation. Our goal is to enhance service quality and strengthen the innovation of our cloud services.

At the Telco Hub in Madrid, we are pioneers in merging IT and Telco, building and scaling Telco as a Platform (TaaP) on our proprietary layered cloud. Our teams operate across countries and functions, delivering cutting-edge services to Europe's most valued operator.

Our mission is to create the best customer experience based on three core principles:

• Cloud-based: harnessing the latest technologies for scalability and performance.
• Automated: driving efficiency through AI automation and DevOps.
• Sustainable: building a future-ready, environmentally conscious infrastructure.

We are looking for top engineering talent eager to grow technically and professionally in an innovative, dynamic, and collaborative environment. If you are passionate about shaping the future of telecommunications, this is your place!

Activity description and concrete tasks:

• Acceptance Tests and support for field operations, including start-up installation of Cisco and Juniper switches and routers.
• 2nd-Level Incident Management: handle and resolve incidents escalated from first-line support, conduct root cause analysis, and implement solutions.
• Problem Management: identify recurring issues and develop long-term solutions, collaborating with automation developers to enhance automation processes.
• Interface Collaboration: work closely with first-line support DT-ISP FOPS (e.g., for initial operation or RMA processes) and automation developers to ensure smooth operation and problem resolution.

Qualifications:

Tools & Platforms:

• Mainly working on network components connected via Jumpserver.
• Additional tools include Jira, Wiki, CASM (Ticketing Tool).

Skill requirements:

Mandatory technical skills:

• Strong knowledge of network infrastructure, especially Juniper (JunOS, JunOS Evo) and Cisco (NXOS, IOS XR, IOS XE).
• Proficiency in network skills such as IPv6 configuration, troubleshooting, eVPN, VXLAN, BGP, and OSPF.

Analytical skills:

• Ability to perform root cause analysis and develop effective solutions.
• Troubleshooting skills to resolve technical issues.

Collaboration and communication:

• Excellent communication skills to work effectively with cross-functional teams, including first-line support and developers.
• Ability to articulate technical information to non-technical stakeholders.

Adaptability and learning:

• Willingness to stay updated with industry trends and technologies.

Optional skills / Agile skillset:

• Experience working in Agile environments.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Ability to contribute effectively in Agile teams and participate in Agile ceremonies.

Tools:

• Experience with Zabbix and Netscout is advantageous.
• Ability to quickly learn and adapt to new tools and processes.

Additional Information:

What we offer:

• International, positive, dynamic, and motivated work environment.
• Continuous training, including certifications, Coursera access, weekly language classes.
• Flexible compensation: health insurance, meal vouchers, childcare, transport assistance.
• Life and accident insurance.
• More than 26 vacation days per year.
• Social fund.
• Free services: doctors, physiotherapists, nutritionists, psychologists, lawyers.
• 100% salary in case of sick leave.

Join our team!

If you are looking for a new challenge, send us your CV. T-Systems Iberia will only process CVs of candidates who meet the specified requirements.

Remote Work & Employment Type:

Full-time

Key Skills:

Network infrastructure, troubleshooting, automation, communication, Agile methodologies.

Experience: Years of relevant experience required.

Vacancy: 1