Village Operations & Services Lead (Planon & Facilities)

La Roca Village; la Roca del Vallès; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Birthday leave

Employee discounts

Referral bonus

Private medical & dental

Other benefits

Job summary

La Roca Village is seeking a Village Operations and Services Coordinator to support daily operations across maintenance, security, cleaning and landscaping. You’ll coordinate facilities activities, work with contractors and internal teams, and ensure a safe, well-presented environment for guests and partners.

Key responsibilities include planning preventive maintenance via Planon, managing asset records, processing purchase orders, and monitoring health and safety compliance.

Qualifications

• Two years’ experience in facilities management or real estate environments.
• Good understanding of buildings, equipment and assets in a retail/operational setting.

Responsibilities

• Coordinate day-to-day maintenance across the Village.
• Ensure Planned Preventive Maintenance is scheduled and tracked in Planon.
• Prioritize reactive maintenance requests and report progress.
• Maintain asset, contractor and maintenance data in Planon.
• Support security, cleaning, landscaping and other contracted services.
• Liaise with external providers and operational partners.
• Process purchase orders and assist with budget tracking.
• Monitor Health & Safety, ESG compliance and risks.
• Produce operational metrics and reports to inform decisions.
• Collaborate with Retail, Marketing and VM teams on projects.
• Promote Planon use and resolve system issues with IT.

Skills

Facilities management

Retail operations understanding

Tools

Planon CAFM

Job description

La Roca Village is seeking a Village Operations and Services Coordinator to support daily operations across maintenance, security, cleaning and landscaping. You’ll coordinate facilities activities, work with contractors and internal teams, and ensure a safe, well-presented environment for guests and partners.

Key responsibilities include planning preventive maintenance via Planon, managing asset records, processing purchase orders, and monitoring health and safety compliance.