Video Streaming Customer Experts - Spanish - Remote in Greece

Dila Recruitment; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Expert to assist subscribers through chat and phone. This remote role focuses on troubleshooting issues and providing guidance. Ideal candidates will have strong Spanish and English skills, along with previous customer support experience. The company offers competitive salaries, health benefits, and relocation assistance to Greece.

Servicios

Complete relocation support

Competitive monthly salary

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Formación

• Excellent language skills in Spanish.
• Good knowledge of English (B2) is required.
• Experience in customer support is advantageous.

Responsabilidades

• Communicate through chat & phone with subscribers.
• Troubleshoot streaming and content issues.
• Assist subscribers with navigating the application.

Conocimientos

Excellent language skills in Spanish

Good knowledge of English language (B2)

Great communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Descripción del empleo

Overview

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate through chat & phone with subscribers
• Answer how-to questions about payment
• Troubleshoot streaming and content issues
• Assist subscribers with how-to questions & navigating on the given application

Qualifications

• Excellent language skills in Spanish
• Good knowledge of English language (B2)
• Great communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Work experience in customer support will be considered as an advantage

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process ( all at no cost to you))
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

• Experience Working With Students
• Classroom Management
• Communication skills
• Algebra
• Behavior Management
• Classroom Experience
• Lesson Planning
• Preschool Experience
• Teaching
• Training & Development
• Experience with Children
• Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1