Veterinary Receptionist

buscojobs España; Málaga; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading veterinary hospital is seeking a compassionate Receptionist to join our team. This role involves managing client communications, maintaining documentation, and providing exemplary customer service. Join us to make an impact in animal care and enjoy a range of benefits, including insurance and educational assistance.

Servicios

Life Insurance

Short Term Disability

Paid Time Off

Educational Assistance

Discounted Veterinary Care

Employee Assistance Program

Formación

• Experience with office equipment and veterinary terminology.
• Flexible schedule with some weekend and holiday availability.
• Strong verbal and written communication skills.

Responsabilidades

• Manage client communications for scheduling and information.
• Document medical records and handle financial transactions.
• Educate clients on pet health needs and hospital services.

Conocimientos

Customer Service

Communication

Organizational Skills

Critical Thinking

Herramientas

Veterinary Software

Descripción del empleo

Jones Veterinary Hospital has been serving Andalusia, Alabama since 1974. We are a full-service animal hospital providing veterinary care to dogs, cats, pocket pets, and horses. We welcome both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. On top of that we offer boarding and grooming services. Here at Jones we strive to give the animals of Andalusia the best service possible to ensure they leave happy and healthy after every visit. If you are a passionate and caring team player please apply today!

As a Receptionist you will :

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services / procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Minimum Requirements :

• Utilizing standard office / business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits :

• Pay range of $11.00-$13.00 / hour based on experience
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).